People Operations Coordinator

Job Title: People Operations Coordinator

Company: Highway West Vacations

Location: Grand Lake, CO (onsite)

Employment Type: Seasonal, Full-Time

Reports To: Property GM

Benefits

We offer a competitive compensation package based on experience and qualifications, along with fully company-paid employee health insurance, vacation and sick leave, paid holidays, and life insurance for full-time employees! Every employee gets access to exclusive discounts just for being part of the team!

Position Summary

The People Operations Coordinator at Highway West Vacations supports daily HR and payroll operations by maintaining employee records, coordinating payroll and timekeeping processes, and serving as a primary resource for employee and manager inquiries within the assigned region. This role helps ensure compliance with company policies and employment regulations, and a positive employee experience through strong communication, organization, and collaboration.

Key Responsibilities / Essential Functions

• Coordinate new hire onboarding paperwork and employment status changes; accurately enter and maintain employee information in the HRIS/payroll system.
• Maintain confidential paper and electronic personnel records in compliance with company policies and applicable regulations.
• Track and maintain employee attendance, time-off balances, vacation, sick leave, and other leave records.
• Coordinate and send onboarding and new hire communications to support employee integration during the first 90 days of employment.
• Partner with site managers to support timely and accurate payroll submission and employee updates.
• Assist with workers’ compensation claim coordination and documentation within the assigned region.
• Conduct exit interviews for voluntary separations, as requested.
• Support employee relations matters by assisting with documentation, follow-up, and escalation to People Operations leadership when appropriate.
• Build positive working relationships with managers and employees by providing guidance, support, and responsive communication.
• Generate reports and audit HR/payroll data to ensure accuracy and compliance.
• Support additional administrative duties, projects, and process improvement initiatives as assigned.

Qualifications / Skills

• High school diploma or equivalent required; associate degree, HR coursework, or payroll certification preferred.
• 1-2 years HR experience preferred.
• Experience with ADP Workforce Now preferred.
• Experience with ADP Workforce Management preferred.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong organizational skills with high attention to detail and accuracy.
• Ability to prioritize tasks, manage deadlines, and work independently in a fast-paced environment.
• Strong interpersonal, communication, and problem-solving skills.
• Working knowledge of payroll processes, HR practices, and employment compliance requirements preferred.

Special Requirements

• Ability to maintain confidentiality and handle sensitive employee information with discretion.

HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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