What are the responsibilities and job description for the Community Manager position at Red Tail Acquisitions?
Job Title: Community ManagerCompany: Red Tail Residential, LLCStatus: Full-Time Compensation: $53,000 annuallyLocation: Anchorage, AK - Applicants must have resided in Alaska for the past 12 monthsSupervisor: Area Manager, Senior Area Manager, Regional Manager, or Regional DirectorBenefitsWe offer a competitive compensation package including:Company-paid employee-only health insuranceVacation and sick timeCompany-paid holidaysLife insuranceEmployee discountsOpportunities for professional development and career growthPosition SummaryThe Community Manager is responsible for overseeing daily operations, financial performance, and resident satisfaction at the assigned community. This role requires strong leadership, effective cost control, operational consistency, and the ability to build and guide a high-performing on-site team. The Community Manager ensures the community remains safe, well-maintained, and positioned competitively within the market.Key ResponsibilitiesMaximize net operating income (NOI) through effective budget management and cost control strategies.Familiar with RD and Tax Credit and Affordable Community MarketingMaintain high occupancy levels through proactive marketing, leasing strategies, and resident retention initiatives.Experience with Yardi SystemDevelop, implement, and adjust marketing plans based on market conditions and competitor analysis.Prepare and submit all required operational and financial reports accurately and on time.Recruit, train, mentor, and lead the on-site team; ensure performance expectations and company standards are consistently met.Implement all company policies and procedures in accordance with the operations manual.Lead daily and weekly team meetings to set goals, provide direction, and foster motivation.Ensure property safety and operational excellence through regular inspections of grounds, buildings, and vacant units.Coordinate vendors to ensure all vacant units are turned and ready for occupancy promptly and to company standards.Conduct and analyze regular market surveys to ensure competitive positioning.Uphold a high level of customer service and effectively address resident concerns and issues.Special RequirementsPhysical DemandsRegularly required to sit, stand, walk, talk, hear, and use hands, arms, legs, and back.Occasional climbing may be required.Must be able to work on a computer and telephone for extended periods.Ability to detect auditory and visual alarms.Availability to work flexible and extended hours, including weekends, as needed.AttendanceFull-time position requiring consistent, reliable attendance.May require work on some nights, weekends, and occasional holidays.Regular participation in company meetings, events, and functions is required.Essential Skills & CompetenciesStrong leadership and team-building abilitiesExcellent communication and customer service skillsAbility to manage high-stress situations effectivelyStrong organizational and administrative skillsTime management and the ability to prioritize effectivelySuperior collection and financial management skillsSales and leasing acumenKnowledge of state Fair Housing lawsQualificationsEducationHigh school diploma or equivalent requiredCPM, CAM, RMP, or CMCA certifications preferred but not requiredProfessional ExperienceMinimum of one year of experience as a Community Manager in the multifamily industry requiredComputer SkillsIntermediate computer and internet proficiencyIntermediate knowledge of Microsoft Word, Excel, and OutlookPreferred experience with: Yardi, Voyager, LRO, Entrata, Resident CheckLearning & DevelopmentCommitment to ongoing training and professional growth through company education programsAbility to perform intermediate mathematical calculations and utilize property management softwareNorthshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.#RTR
Salary : $53,000