What are the responsibilities and job description for the Front Desk Manager position at Red Roof Inns?
Job Overview
As a Front Desk Manager, you will be the welcoming face of our organization, providing exceptional customer service and ensuring smooth operations at the front desk. You’ll manage daily front desk activities, oversee staff, and create a positive environment for both visitors and team members. Your organizational skills and attention to detail will play a crucial role in maintaining an efficient office atmosphere.
What you’ll do
- Lead and supervise front desk operations, ensuring a professional and friendly atmosphere.
- Manage multi-line phone systems, directing calls and addressing inquiries with excellent phone etiquette.
- Handle administrative tasks including data entry, filing, and calendar management to support office efficiency.
- Provide outstanding customer support by addressing visitor needs and resolving issues promptly.
- Utilize QuickBooks for bookkeeping tasks and maintain accurate records of transactions.
- Assist in training new front desk staff, fostering a collaborative team environment.
- Maintain office supplies inventory and coordinate with vendors for necessary purchases.
- Proofread documents to ensure accuracy and professionalism in all communications.
Basic qualifications
- Strong computer literacy with proficiency in Microsoft Office and Google Workspace.
- Excellent typing skills with attention to detail for data entry tasks.
Preferred qualifications
- Previous experience as a dental or medical receptionist is highly desirable.
- Bilingual abilities are a plus to enhance communication with diverse clientele.
- Proven organizational skills with effective time management capabilities.
- Experience in office management or as a personal assistant is beneficial.
Why you’ll love it here
We are dedicated to creating an environment where our employees can thrive both professionally and personally. Our commitment to your well-being is reflected in our comprehensive benefits package that supports you through various life stages.
Our benefits include:
- Competitive employee discounts
- Resources for financial savings and retirement planning
- Comprehensive support for physical and mental well-being
Join us as we strive to provide exceptional service while fostering a supportive workplace culture that values every team member!
Job Types: Full-time, Part-time, Contract
Pay: $11.50 - $13.00 per hour
Expected hours: No less than 15 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $13
