Summary Perform administrative, clerical and secretarial duties as needed by the department and/or officer.

Essential Duties and Responsibilities include the following. Other duties may be assigned. Screen telephone calls, greet customers, answers questions and assist customers in routine banking needs.

• Prepares reports, gather material for file, and prepare loan documents.
• Assist customers with opening new accounts, funds transfer, wires and loan closings. Assist Loan Officers with loan preparation, including entering application into Mark IV. Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business.
• Coordinates meetings, and special functions.
• Prepares outgoing mail and correspondence, including e-mail and faxes. Orders and maintains supplies.
• Requires highest level of confidentiality.
• Complies with all applicable banking regulations, including Bank Secrecy Act. Follows Red River Bank policies and procedures. Attends or completes all required training.

Competencies

To preform the job successfully, an individual should demonstrate the following competencies

Responds promptly to customer needs. Prioritizes and plans work activities. Demonstrates attention to detail. Exhibits sound and accurate judgment. Motivated, self-starter.

Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma and a minimum of two years banking or other administrative experience.

Computer Skills

To perform this job successfully, an individual should have excellent knowledge of all Microsoft applications including; Excel, Word, and Outlook.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

 Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.