What are the responsibilities and job description for the Microsoft 365 Administrator position at Red Mountain Weight Loss?
About The Role
We are seeking a Microsoft 365 Solutions & Infrastructure Administrator to support and maintain a hybrid cloud and on-prem IT environment across multiple locations. This role blends Microsoft 365 administration, endpoint management, cloud infrastructure support, and hands-on technical support for both onsite and remote teams.
You’ll work across a modern environment that includes Microsoft 365, Intune, AWS, macOS/Windows devices, networking infrastructure, and SaaS integrations. This is a highly visible role that partners closely with IT leadership to ensure systems are secure, stable, and scalable.
What You’ll Do
In this role, you will:
This is a great opportunity for someone who enjoys being both hands-on and strategic—supporting day-to-day operations while also helping shape a growing, multi-location IT environment.
Why Join Red Mountain?
At Red Mountain Weight Loss, we combine medical expertise with a retail-level service mindset. Our technology infrastructure plays a critical role in supporting patient care, compliance, and multi-location operations. This role offers the opportunity to work closely with leadership, influence systems strategy, and support a growing organization.
Benefits & Perks
We are seeking a Microsoft 365 Solutions & Infrastructure Administrator to support and maintain a hybrid cloud and on-prem IT environment across multiple locations. This role blends Microsoft 365 administration, endpoint management, cloud infrastructure support, and hands-on technical support for both onsite and remote teams.
You’ll work across a modern environment that includes Microsoft 365, Intune, AWS, macOS/Windows devices, networking infrastructure, and SaaS integrations. This is a highly visible role that partners closely with IT leadership to ensure systems are secure, stable, and scalable.
What You’ll Do
In this role, you will:
- Administer and support Microsoft 365, user access, and security
- Manage endpoint devices across Windows and macOS environments
- Support cloud infrastructure and services in AWS
- Provide Tier 1 and Tier 2 technical support to onsite and remote users
- Assist with networking, DNS, firewall, and SaaS integrations
- Support device management and compliance using Intune and JAMF
- Help maintain system security and compliance standards (HIPAA, PCI, NIST)
- Participate in system upgrades, troubleshooting, and ongoing infrastructure improvements
- 3 years of experience in a Microsoft 365 Systems Engineer or similar role
- Hands-on experience with Microsoft 365 administration and Entra ID
- Experience supporting Windows and macOS environments
- Strong troubleshooting and end-user support experience (Tier 1–2)
- Experience with endpoint management tools (Intune and/or JAMF preferred)
- Exposure to cloud infrastructure (AWS preferred)
- Familiarity with networking concepts such as DNS, firewalls, and routing
- Strong communication skills and ability to support non-technical users
- Ability to work independently and manage multiple priorities
- AWS administration experience
- JAMF Pro / Connect / Protect experience
- Ubiquiti or Juniper networking experience
- Experience in healthcare, medical, or regulated environments
- Hybrid – Scottsdale, AZ (In-office Tuesday & Thursday).
- Additional travel to other Arizona locations is required as needed. Occasional support for Texas sites may be required. Travel may occur on days outside of the standard in-office schedule.
This is a great opportunity for someone who enjoys being both hands-on and strategic—supporting day-to-day operations while also helping shape a growing, multi-location IT environment.
Why Join Red Mountain?
At Red Mountain Weight Loss, we combine medical expertise with a retail-level service mindset. Our technology infrastructure plays a critical role in supporting patient care, compliance, and multi-location operations. This role offers the opportunity to work closely with leadership, influence systems strategy, and support a growing organization.
Benefits & Perks
- Comprehensive Coverage: Medical, Dental, Vision, Life Insurance, and 401(k)
- Exclusive Discounts: Employee savings on weight loss programs, med spa services (including injectables), and retail products
- Career Advancement: We prioritize internal promotion and leadership development