What are the responsibilities and job description for the Server-Red Lodge Pizza Co. position at Red lodge Hospitality?
https://www.redlodgepizzaco.com/
RED LODGE PIZZA CO.
Server
Job Summary: As a
server, you are a key ambassador of our hospitality mission. You will provide energetic, friendly, and efficient service in a fast-paced environment, ensuring that every guest—whether local or visiting—feels welcomed. This role requires a strong knowledge of our menu and a commitment to maintaining a seamless dining flow.
Essential Job Duties Include the following: other duties may be assigned:
Operational Support:
- Guest Interaction: Greets customers warmly upon arrival or when answering the phone, and provides an engaging, friendly introduction to the menu.
- Order Management: Accurately records guest orders and utilizes the POS system to ensure timely and correct communication with the kitchen and bar.
- Service Excellence: Manages the pace of the meal, ensures drinks are replenished, and handles special dietary requests or allergies with care.
- Opening/Closing: Performs all required shift procedures and checklists to ensure the restaurant is prepared for the next service.
- Compliance: Adheres to all sanitation, safety, and alcohol beverage control policies (RASS) to protect guests and the company.
Dining Area Maintenance:
- Atmosphere Upkeep: Prepares the dining room and banquet spaces by cleaning tables and arranging condiments, napkins, and utensils.
- Team Collaboration: Assists the FOH Support team with pre-bussing, clearing tables, and performing silverware roll-ups or laundry as needed.
Operational Readiness:
- Professional Development: Attends staff meetings and training sessions to refine service skills and product knowledge.
- Communication: Employees must be accessible via cell phone and/or email for scheduling and human resources applications.
Skills and Qualifications: Hospitality Mindset
- Character: Engaging, friendly, and honest; demonstrates a consistently positive and dependable attitude.
- Multi-tasking: Ability to manage multiple tables and priorities simultaneously while maintaining a calm, friendly demeanor in a high-volume setting.
- Communication: Strong verbal skills for effective team coordination and guest interaction.
Experience/Education
- High school diploma or GED preferred (or currently enrolled).
- Previous experience in a high-volume, casual dining environment is preferred.
- RASS Certification required (or ability to obtain).
Physical Demands and Work Environment
- Physical Demands: Regularly required to walk, stand, reach, and carry trays. Must be able to lift and move up to 30 pounds and frequently use stairs.
- Work Environment: A high-energy, fast-paced restaurant environment with frequent guest interaction.
- Schedule: Requires the flexibility to work evenings, weekends, holidays, and late-night hours.
Salary : $11