What are the responsibilities and job description for the Full time Housekeeper at the Hotel position at Red Lion inn & Suites Butte , MT?
Job Overview:
We are seeking a skilled Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a positive experience from check-in to check-out.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate guest accounts
- Provide information about hotel services, facilities, and local attractions
- Maintain a tidy and organized front desk area
Requirements:
- Proven experience in customer service or hospitality
- Proficiency in using phone systems and office equipment
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Multilingual or bilingual skills are a plus
- Knowledge of hotel management software is advantageous
This position offers an opportunity to work in a dynamic hospitality environment where you can showcase your customer service skills and contribute to creating memorable guest experiences.
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Butte, MT 59701 (Required)
Ability to Relocate:
- Butte, MT 59701: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $16