What are the responsibilities and job description for the Front Desk Receptionist position at Red Lion Hotels?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong communication skills, computer literacy, and the ability to manage multiple tasks efficiently in a fast-paced environment. Bilingual candidates are highly encouraged to apply.
Responsibilities
- Greet and welcome visitors in a professional manner.
- Answer phone calls and respond to inquiries with accurate information.
- Schedule appointments and manage the calendar for staff members.
- Maintain an organized front desk area and ensure all materials are stocked.
- Assist with administrative tasks such as filing, data entry, and typing documents.
- Provide support to other office staff as needed, acting as a personal assistant when required.
- Handle customer service inquiries with patience and professionalism.
- Ensure confidentiality of sensitive information while managing client records.
Qualifications
- Previous experience as a Front Desk Receptionist or in a similar role is preferred.
- Strong customer service skills with a focus on client satisfaction.
- Proficient in computer literacy, including Microsoft Office Suite and office management software.
- Bilingual abilities are a plus, enhancing communication with diverse clients.
- Excellent organizational skills with attention to detail.
- Ability to multitask effectively while maintaining a positive attitude.
- Experience in dental reception or similar healthcare environments is an advantage but not mandatory.
Join our team and contribute to creating a welcoming atmosphere for our clients while supporting our operational needs!
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Work Location: In person
Salary : $18 - $19