What are the responsibilities and job description for the Front Desk Receptionist position at The Joint Chiropractic?
Job description
About us
Our mission is to improve quality of life through routine and affordable chiropractic care.
As a Front Desk Receptionist (Wellness Coordinator) for The Joint Chiropractic, you will be the first point of contact for new and existing patients. You’ll play a key role in making each of them feel welcome and ready for their treatment. You will be responsible for presenting our pricing options to patients so they can continue their care with us at the most affordable rates. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized workplace will also be important for your success.
We are currently looking for a part-time candidate that is available to work at least 2 days a week (Mondays and Tuesdays for now). Weekend availability is a must for this position. The right candidate is open to picking up additional hours at our other clinics as needed. Has the potential to become a full time position for the right candidate. The right candidate is motivated, competitive, and compassionate.
Benefits
- PTO
- Monthly Bonus Potential
- Employee discount on chiropractic treatments
Summary of Essential Job Functions
- Provide the highest levels of customer service for all patients throughout their visit
- Assist patients with the completion of required paperwork
- Study and recite scripts as required while communicating with patients
- Sell treatment plans or packages that are best suited for the patient based on recommendation from our medical professionals
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Participate in marketing opportunities to help the clinic build new patient counts
- Manage daily clinic operations including ensuring cleanliness and that inventory is stocked
- Manage the flow of patients through the clinic in an organized manner
- Execute and maintain Standard Operating Procedures
- Manage clinic phone calls
- Maintain the highest levels of professionalism and decorum at all times
- Be a team player and contribute to a positive, healthy work place culture
Minimum Requirements
- Associates degree or higher
- Cheerful, positive attitude with willingness to learn and grow
- Able to work weekends/evenings (if scheduled)
- Able to use office equipment; computer, tablet, and phone system
- Proficient with Microsoft Office and Google Docs
- Dedication to high quality service
- Maintain a professional appearance and wear company approved attire
- Confident in presenting and selling services
- Office management or sales experience a plus
Abilities Required
- Able to sit/stand for long periods of time
- Able to lift up to 50 pounds
Schedule
- Part time available
- 10 hour shifts
- Weekend availability is a must
Education Requirements
- Associate's Degree at a minimum
Experience
- Customer service: 1 year
- Medical Terminology: 1 year (preferred)
- Computer Skills: 1 year
- Sales: 1 year
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- Are you available to work Saturdays and Sundays?
Ability to Commute:
- Lynnwood, WA 98036 (Required)
Ability to Relocate:
- Lynnwood, WA 98036: Relocate before starting work (Required)
Work Location: In person
Salary : $18