What are the responsibilities and job description for the Slots Floor Attendant - PT position at Red Hawk Resort Casino?
• Processes jackpot wins and notifies the Shift Supervisor as needed.
• Supervises necessary authorization (request for jackpot) and pay out of hand-paid jackpots in accordance with policy.
• Ensures that slot machines are filled with ticket paper, so as to keep machines in constant operation.
• Services minor machine and printer malfunctions.
• Notifies slot supervisors, Shift Managers, or slot mechanics of guest needs and requests, follows up to ensure positive guest relations.
• Assists in maintaining slot floor security by notifying department heads of any suspicious activity.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as the property’s internal controls, policies and procedures.
• Promotes departmental and property-wide promotions with all guests.
• Promotes positive guest relations through prompt, courteous and efficient service.
• Maintains the cleanliness of the slot floor by clearing empty cups and glasses, replacing dirty ashtrays, wiping down machines and pushing in slot chairs.
• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
• High school diploma or GED preferred.
• No slot floor experience necessary.
• Must be able to routinely lift or move up to 25 pounds.
• Must be at least 21 years of age.