What are the responsibilities and job description for the Slots Floor Attendant - PT position at Red Hawk Casino?
Job Details
Description
Description
- Processes jackpot wins and notifies the Shift Supervisor as needed.
- Supervises necessary authorization (request for jackpot) and pay out of hand-paid jackpots in accordance with policy.
- Ensures that slot machines are filled with ticket paper, so as to keep machines in constant operation.
- Services minor machine and printer malfunctions.
- Notifies slot supervisors, Shift Managers, or slot mechanics of guest needs and requests, follows up to ensure positive guest relations.
- Assists in maintaining slot floor security by notifying department heads of any suspicious activity.
- Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as the property’s internal controls, policies and procedures.
- Promotes departmental and property-wide promotions with all guests.
- Promotes positive guest relations through prompt, courteous and efficient service.
- Maintains the cleanliness of the slot floor by clearing empty cups and glasses, replacing dirty ashtrays, wiping down machines and pushing in slot chairs.
- Performs all other duties as assigned.
- High school diploma or GED preferred.
- No slot floor experience necessary.
- Must be able to routinely lift or move up to 25 pounds.
- Must be at least 21 years of age.