What are the responsibilities and job description for the Lead IT Engineer | Infrastructure & Operations position at RED Global?
Lead IT Engineer | Infrastructure & Operations
Bloomington, IN | 100% Onsite | 6-Month Contract-to-Hire
RED Global is seeking an experienced Lead IT Engineer to support a regulated pharmaceutical/manufacturing environment in Bloomington, Indiana.
This is a hands-on technical leadership opportunity for a senior infrastructure engineer ready to take the next step toward IT management. The successful candidate will oversee complex enterprise infrastructure, serve as the highest-level technical escalation point, and drive improvements across IT operations, security, networking, cloud, and manufacturing technology.
Position Details
- Location: Bloomington, IN (100% onsite, Monday–Friday)
- Start: ASAP
- Duration: 6-month contract-to-hire
- Work Authorization: US Citizens only
- Employment: W2 or C2C during the contract period; must be willing and eligible to convert to the client's W2 employment after the contract period
- Location Restriction: Candidates must currently reside in the Bloomington, IN area. Relocation is not being considered.
Key Responsibilities
- Provide senior-level technical leadership across servers, virtualization, networking, cloud, storage, security, and endpoint infrastructure.
- Serve as the final escalation point for major incidents, outages, and complex infrastructure issues.
- Design and improve on-premises, cloud, and hybrid infrastructure solutions.
- Lead incident, change, release, and configuration management processes using ServiceNow.
- Support validated and non-validated systems in compliance with GMP and 21 CFR Part 11.
- Collaborate with Operational Technology (OT), laboratory systems, and manufacturing teams.
- Oversee network security, firewall management, patching, vulnerability remediation, and disaster recovery.
- Mentor engineers and help establish infrastructure roadmaps, operational standards, and best practices.
Required Qualifications
- 5–8 years of progressive IT infrastructure experience, including 2 years in a senior engineering or technical leadership role.
- Strong hands-on experience with Windows Server, Linux, VMware, Hyper-V, and enterprise networking.
- Expertise with Cisco networking, Fortinet firewalls/SD-WAN, and enterprise wireless infrastructure.
- Experience with Microsoft Azure, AWS, Microsoft 365, and hybrid cloud environments.
- Knowledge of SAN/NAS storage, backup/recovery, disaster recovery, and infrastructure security.
- Experience with ServiceNow or comparable ITSM platforms.
- Strong troubleshooting, architecture, incident management, and stakeholder communication skills.
Highly Preferred
- Experience in pharmaceutical, life sciences, or regulated manufacturing environments.
- Knowledge of GMP, 21 CFR Part 11, and validated systems.
- Experience supporting OT, laboratory systems, and manufacturing infrastructure.
- Hands-on experience with Ubiquiti, SCVMM, MS SQL, Azure IaaS/PaaS, and Veeam.
- Interest in progressing into an IT management position.
Additional Requirements
- Participation in a 24/7 on-call rotation.
- Occasional travel to other facilities or data centers.
- Ability to work onsite in manufacturing, laboratory, and data center environments.
Important Application Information:
US CITIZENS ONLY | LOCAL CANDIDATES ONLY | NO RELOCATION
This position requires full-time onsite attendance in Bloomington, IN. Candidates must already live in the surrounding area.
C2C and W2 arrangements are acceptable during the initial contract period; however, candidates must be willing and able to transition to direct W2 employment with the end client upon conversion.
NO THIRD-PARTY RECRUITERS OR AGENCIES. NO PHONE CALLS, PLEASE.
Qualified candidates should submit an updated resume to cdavis@redglobal.com with the subject line Lead IT Engineer – Bloomington, IN.