What are the responsibilities and job description for the Server Assistant position at Red Door Woodfired Grill?
Your Role at Red Door Woodfired Grill
At Red Door Woodfired Grill, the Server Assistant plays a vital role in delivering The Best Little Upscale Neighborhood Joint experience. Working alongside servers, bartenders, and hosts, this role ensures the dining room runs smoothly, efficiently, and with the level of polish that defines the Red Door standard.
Server Assistants anticipate needs before they arise—supporting the team, maintaining cleanliness, assisting with pacing, and ensuring every table is guest-ready. They help create the flow and rhythm that allow our guests to relax, connect, and enjoy memorable moments from start to finish.
Benefits Offered For all Hourly Team Members
- Medical, Dental, Vision & Pharmacy Benefits
- 401(k) With Employer Match (age 21 & older)
Perks & Rewards
- Competitive pay
- Casual Work Attire
- Meal Discount
- Flexible Schedule
Path of Progression
The Server Assistant is a tipped hourly position with opportunities for growth and advancement. Consistent performance, teamwork, and a genuine commitment to hospitality open the door to future opportunities as a Server, Bartender, or Certified Trainer within the Red Door family.
YOUR IMPACT AND RESPONSIBILITIES
- Support servers by ensuring tables are prepped, cleared, cleaned, and reset quickly and to brand standards.
- Maintain the cleanliness and presentation of booths, chairs, and floors throughout the dining room.
- Deliver food and beverages promptly and accurately, verifying order details with servers before delivery.
- Assist with food service during peak times to ensure hot food and perfect presentation reach guests promptly.
- Maintain a keen awareness of guest needs—refill water, replenish beverages, and assist proactively.
- Monitor table pacing and communicate with servers and kitchen staff to ensure a smooth service flow.
- Maintain cleanliness and organization throughout the dining room, expo area, and service stations.
- Assist with restocking items such as glassware, silverware, condiments, and service tools throughout the shift.
- Support the host team when needed with guest seating, carryout orders, or maintaining lobby cleanliness.
- Handle glassware, plates, and utensils with care and professionalism.
- Ensure all guest areas—including tables, booths, chairs, floors, and restrooms—are clean, safe, and inviting.
- Communicate clearly and respectfully with all team members to ensure alignment and efficiency.
- Represent the Red Door brand through professional appearance, positive attitude, and consistent hospitality.
QUALIFICATIONS
What Success Looks Like
- Tables, booths, and chairs are always guest-ready—clean, set, and visually polished.
- Food is delivered promptly, accurately, and beautifully presented.
- The dining room operates smoothly, even during peak hours, thanks to proactive teamwork.
- Floors and guest areas are always spotless and inviting.
- Guests experience seamless service transitions and leave feeling genuinely cared for.
- Team communication is positive, professional, and efficient.
Qualities that Shine Here
- Energetic, dependable, and eager to contribute.
- Strong attention to detail and pride in presentation.
- Team-oriented mindset with a calm, focused demeanor under pressure.
- Proactive and adaptable, always looking for ways to help.
- Committed to learning and growing within the Red Door brand.
Required Skills
- Must be at least 16 years of age.
- Availability to work nights, weekends, and holidays.
- Ability to stand, walk, and move for extended periods and lift to 40 pounds.
- Prior restaurant or hospitality experience preferred but not required.
- Must maintain cleanliness, professionalism, and teamwork throughout the shift.
RDG is an equal opportunity employer and administers all employment practices without regard to race, color, religion, sex, age, nation original, disability, sexual orientation, gender identity or expression, marital status, veteran status, or any other category protected under applicable law.
