What are the responsibilities and job description for the Server Assistant position at HALLBROOK COUNTRY CLUB?
SUMMARY:
The Server Assistant plays a key role in supporting our service team and ensuring that members and their guests enjoy a seamless, elevated dining experience. This role is all about attention to detail, teamwork, and providing warm, genuine hospitality that enhances the atmosphere of our Club.
RESPONSIBILITIES:
- Support servers by delivering food and beverages promptly and accurately to members’ tables.
- Learn and know table numbers and seating arrangements to ensure efficient service.
- Maintain a strong knowledge of menu items to assist in service confidently.
- Anticipate member needs by checking in, replenishing drinks, marking tables, and offering additional service touches.
- Assist in keeping the dining room polished by bussing, resetting, and preparing tables for the next seating.
- Ensure accuracy of all carryout and dine-in orders, confirming details before they leave the kitchen or the table.
- Maintain organization and cleanliness in service stations and assist the expeditor when needed.
- Respond to member requests with a sense of urgency and ownership, ensuring they are delivered with care.
- Warmly thank members and guests as they depart, reinforcing the Club’s commitment to exceptional service.
- Be flexible and willing to assist in different areas of the Club as needed.
- Perform other service-related duties as assigned by management.
QUALIFICATIONS:
- Previous hospitality or service experience preferred.
- Outgoing and personable, with a positive and professional attitude.
- Strong teamwork and communication skills.
- Flexibility to work evenings, weekends (including Sundays), and holidays.
- Minimum age: 15 years old.
- Predictable and reliable attendance required.
PHYSICAL & ENVIRONMENTAL DEMANDS:
- Ability to be on feet for most or all of the shift.
- Ability to lift up to 50 pounds and perform physical tasks such as standing, bending, stooping, twisting, and turning.
- Must be comfortable working both indoors and outdoors throughout the year.
Salary : $17