What are the responsibilities and job description for the Experienced Veterinary Receptionist position at Red Bank Veterinary?
Be the calm in the chaos. The reassuring voice. The person who helps a worried pet parent take the next step.
We’re looking for a Full-Time Emergency Client Service Representative who thrives in a fast-paced environment and knows that exceptional client service matters most when emotions are running high. In this role, you’ll be at the heart of the emergency experience, welcoming clients, coordinating communication, and helping families feel supported during some of their most stressful moments. If you’re compassionate, quick on your feet, and ready to make a difference for pets and the people who love them, we’d love to meet you.
Skills/Qualifications:
· Must possess strong interpersonal skills
· Must be able to communicate clearly, both written and orally, as to communicate with employees, members of the leadership team, customers and vendors
· Must have excellent phone skills and strong drive to find solutions
· Must able to identify issues and resolve requests in a timely manner
· Must be able to effectively read and interpret information
· Must be able to prioritize and plan work activities as to use time efficiently
· Must be organized, accurate, thorough, and able to monitor work for quality
· Must be dependable, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback
· Must have above average computer skills to maintain efficiency
. Some veterinary medical terminology and experience is preferred but looking for the right candidate to train if needed.
Red Bank Veterinary Hospital, a Compassion First Pet Hospital, is a dynamic organization that places high value on professional development. We are a state-of-the-art 24-hour emergency referral veterinary hospital seeking candidates that share our passion for providing the highest level of client service, in an environment that fosters respect, collaboration and integrity.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Veterinary: 1 year (Required)
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $19 - $20