Program Manager

The Contractor shall identify a fulltime BPA-level Program Manager (PM) to serve as the Government’s main point of contact and to provide overall leadership and guidance for all Contractor personnel assigned to all Task Orders (TO) issued under this BPA.

• The PM will serve as the Transition Manager for the contract.
• The PM is ultimately responsible for the quality and efficiency of all TOs issued under this BPA to include both technical issues and business processes. The PM shall have overall responsibility of the contract activities, including planning, organizing, directing, controlling, staffing and reporting status, deliverables and schedules to the Government.
• The PM shall be a full-time corporate employee of the prime and is required to be onsite at the Fairchild Building in downtown Washington, DC five (5) days per week.
• The PM shall have organizational authority to execute the requirements of all the TOs issued under this BPA. .
• The PM shall assign taskings to Contractor personnel, supervise on-going technical efforts, and manage overall performance of all TOs issued under this BPA. This individual shall have the ultimate authority to commit the Contractor’s organization and make decisions for the Contractor’s organization in response to Government issues, concerns, or problems. This person shall be readily available to respond to Government questions, concerns, and comments, as well as be proactive in alerting the Government to potential contractual or programmatic issues.
  
  

The Proposed BPA Program Manager Shall

• Possess a Bachelor’s degree in Computer Science/Engineering, Information Systems, Business, or other relevant discipline or related field
• Have a minimum of 10 years of experience in program management with seven (7) or more years of relevant experience in an Enterprise IT environment of equal or greater size of USCP
• Possess Program Management Professional (PgMP), or Project Management Professional (PMP) certification at the time of Proposal submission
• Have demonstrated experience in the management and control of complex information technology architectures involving multiple disparate operating systems, databases, networks, communications subsystems, and managed services environments similar in size and scope as described in this Request for Quotation (RFQ)
• Have supervised substantial operations which encompassed user and network systems and integration, and led organizations with people of various job categories and skills
• Have experience in a quality assurance environment that includes, at a minimum, knowledge of customer satisfaction tracking, user complaint and monitoring programs and quality control programs
• Possess excellent written and verbal communication skills, including experience in presenting material to senior Government officials
• Have proven experience with manpower utilization, training, problem resolution, and employee relations (including teaming partners or sub-Contractors)
• Have proven Government experience/knowledge with various types of audits such as Financial, and Assessment and Authorization.