What are the responsibilities and job description for the Commercial Service Technician position at RecruitPod Global?
Summary:
The Commercial Service Technician work alongside other technicians to install and service commercial/industrial doors, door opening systems, gate opening systems, and dock leveling systems. This role plays a critical part in ensuring the operational efficiency and safety of these systems for our customers.
Job Description:
- Engage with customers and team members regarding scheduling of installations, service/repair calls, and field issues.
- Maintain and schedule vehicle safety checklists.
- Order and manage stock inventory and shop supplies following J&L Door Service, LLC procedures.
- Handle incoming material paperwork.
- Review technician paperwork and prepare it for invoicing.
- Organize bi-weekly Toolbox Talks.
- Create and maintain a library of technical information for products.
- Assist in producing the daily schedule and providing information to the Service Manager.
- Communicate installation schedules, planned maintenance, and fire door testing to customers.
- Handle incoming residential inquiries and provide quotes for new residential doors.
- Adhere to all company policies and procedures.
- Perform additional duties to support business operations as required.
Qualifications:
- Minimum of two years' experience in a construction-related field using power tools.
- Ability to handle stress effectively and maintain a positive outlook.
- Valid Ohio driver's license and ability to pass a standard drug test.
- Good mechanical aptitude and familiarity with power tools.
- Physical ability to lift up to 80 pounds, work at heights of up to 40 feet, and operate a forklift.
- Ability to read and write legibly, communicate over the phone, and maintain good eyesight (with corrective lenses if needed).
- Ability to work in extreme weather conditions and a dirty, dusty, oily environment.
- Manual dexterity in both hands for hand tool use.
- Basic arithmetic skills for addition and subtraction.
- Neat appearance and good personal hygiene.
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