Software Engineer, Agent Delivery (Founding Team)

Title of Role: Software Engineer – Agent Delivery (Founding Team)

Location: San Francisco, CA or New York, NY

Company Stage of Funding: Series B (Venture-backed)

Office Type: Onsite – 5 days per week

Salary: $160,000 – $240,000 base salary competitive equity

Company Description

Our client is a fast-growing, venture-backed AI company building next-generation automation products for the logistics and supply chain industry. Backed by top-tier investors and trusted by large enterprise customers, the company is developing AI-powered agents that automate complex, high-volume operational workflows inside real-world systems.

This is an opportunity to join a high-caliber founding team working at the intersection of AI, software engineering, and real customer impact—solving meaningful problems in a massive, global industry.

What You Will Do

• Act as a hands-on software engineer responsible for delivering production-grade AI systems for enterprise customers

• Own customer deployments end to end, from initial scoping and system design through live production rollout

• Build and maintain integrations with external systems, APIs, and internal tools—often working with limited documentation

• Partner closely with internal operations, product, and engineering teams to ensure reliable, scalable deployments

• Debug and improve live production systems by diagnosing issues across integrations, data flows, and AI behavior

• Use insights from real customer usage to influence product improvements, platform capabilities, and tooling

• Remain actively involved post-launch to enhance performance, reliability, and functionality over time

This is a highly ownership-driven role with exposure to real-world constraints, customer environments, and production systems at scale.

Ideal Candidate Background

• 1–4 years of experience in software engineering roles with direct exposure to customers or external stakeholders

• Experience building, deploying, and operating end-to-end production systems

• Strong fundamentals in backend engineering, including APIs, authentication, data modeling, and system integrations

• Comfortable working in ambiguous environments and taking ownership of outcomes

• Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical audiences

• Experience in high-growth SaaS, AI-driven products, or early-stage startups is a strong plus

Preferred

• Experience working with modern JavaScript/TypeScript backend stacks

• Familiarity with event-driven systems, message queues, or workflow automation

• Exposure to cloud environments (GCP, AWS, or similar) and production monitoring tools

• Interest in applied AI systems and working closely with real customer data and workflows

• Willingness to travel occasionally (up to ~25%) for customer engagements

Compensation, Benefits, and Other Details

• Base salary range: $160,000 – $240,000, depending on experience

• Competitive equity package

• Full-time, permanent role

• Work onsite in either San Francisco or New York

• Opportunity to join early and make a foundational impact on product, customers, and company direction

• Collaborative environment with experienced engineers, operators, and leaders from top technology companies