What are the responsibilities and job description for the Patient Care Coordinator position at RECOVRY Physical Therapy?
Benefits:
Duties:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Duties:
- Greet patients warmly and check them in for appointments.
- Answer phone calls, respond to inquiries, and direct calls appropriately.
- Schedule, confirm, and reschedule patient appointments.
- Verify patient insurance information and process necessary paperwork.
- Collect co-pays, process payments, and maintain accurate billing records.
- Maintain patient records with confidentiality and accuracy.
- Assist with prior authorizations and insurance claims as needed.
- Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials.
- Support the clinical team with administrative tasks as needed.
- High school diploma or equivalent required; additional education in medical administration is a plus.
- Previous experience in a medical office or physical therapy clinic preferred.
- Strong customer service and interpersonal skills.
- Proficiency in using electronic medical records (EMR) systems and Microsoft Office.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of insurance verification and billing procedures is a plus.
- Excellent communication skills, both verbal and written.
- Starting salary is $17 per hour, based on experience and qualifications.
- 401(k) retirement plan
- Competitive pay based on experience.
- Dental insurance
- Health insurance
- Paid time off and holidays
- Vision insurance
Salary : $17