What are the responsibilities and job description for the Director of Field Operations position at Recovery Monitoring Solutions LLC?
Director of Field Operations
Location: State of Colorado or Texas
Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.
POSITION SUMMARY
Responsible for overseeing the functionality and financial status of regional field offices/locations, inventory/asset recovery, and assigned special projects.
ESSENTIAL FUNCTIONS:
- Develop and enforce RMS policy and procedure related to field offices/locations reporting to the Vice President of Operations
- Coordinate with Regional Managers on quality control processes, staffing ratios, and daily operations
- Interface with Human Resource staff on issues related to staffing of field offices.
- Conduct on-site reviews of regional offices and provide executive committee with recommendations for improvement and standardization of operations.
- Serve as a liaison to Regional Managers, participating government agencies and vendor partners, addressing emerging issues and communicating strategies for successful program operation.
- Assist with development of corrective action plans to address concerns of referring agencies.
- Assist with development of new/existing business proposals.
- Conduct regular meetings to disseminate new information and address issues presented by regional field offices/locations.
- Review of program statistics and quality assurance measures to assure contract expectations and customer satisfaction.
- Management of financial performance and reporting for all locations.
- Mediate and resolve intercompany disputes and conflicts as directed.
QUALIFICATIONS:
- 3 years of management experience required with personnel management.
- Experience managing at least a minimum of 5 direct reports required.
- Stable work history in the fields of criminal justice or customer service preferred or Management experience.
- Bachelor’s degree in criminal justice, social work, behavioral science or a closely related field preferred.
- Negative drug screen and clean background
- Candidates residing in or willing to relocate to the State of Colorado or Texas*
Base Salary will be a range of $63,000 to $75,000 annually based on several factors including but not limited to local labor markets, education, work experience, and certifications; position is also eligible for quarterly performance-based incentives.
*RMS does not provide relocation assistance.
EEOC DISCLAIMER:
Recovery Monitoring Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, U.S. military service or veteran status. In addition to federal law requirements, RMS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Benefits Include:
Medical
Dental
Vision
401K
Short Term Disability
Long Term Disability
Basic Life
Salary : $63,000 - $75,000