What are the responsibilities and job description for the Director, Operations position at Recovery Innovations?
Recovery Innovations is the leader in Peer-Powered Support to those in crisis for mental health and substance use.
Our Mission is to empower people to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with themselves and others.
Our Vision is to activate the next generation of frame-breaking healthcare innovation to support people beyond their behavioral health needs and succeed in the community where they live, work, and play.
Job Type
Full-Time: Exempt
Shift
Day
Shift Hours
Monday - Friday - 8:00am - 5:00pm
Specialties / Licenses or Certifications
Licensed Clinical Mental Health Counselor (LCMHC) or
Licensed Clinical Social Worker (LCSW) or
Licensed Marriage and Family Therapist (LMFT)
Work Setting
Crisis
Salary/Hourly Wage
$90,000 - $95,000 / year
Our Position
The Director, Operations is responsible for planning, developing, organizing, and maintaining activities within the Program. The Director, Operations is also responsible for developing relationships with funders and potential funders to foster current programs and create new partnerships.
Your Rewards
- Nine (9) company-paid Holidays (Full-Time Only)
- Paid-Time Off; Accrued bi-weekly (Full-Time Only)
- Company-Paid group life insurance (Full-Time Only)
- Medical, Dental, and Vision plans start the 1st of the month following your start date (Full-Time Only)
- Retirement Plans with Company match including 401k and Roth
- Employee Assistance Programs (Full-Time Only)
Your Responsibilities:
- Team Leadership:
- Monitors and oversees program participation to include participant flow in and out of the program.
- Provides sign off on of clinical documentation completed by the team, if needed.
- Guest Care & Advocacy:
- Assists individuals/families in developing natural supports to increase success in the community.
- Serve as Clinical Lead for Campus Connection, ensuring seamless coordination between the organization and key special initiatives.
- Compliance & Risk Management:
- Ensures adherence to policies and procedures.
- Completes clinical documentation as required.
- Ensures compliance with all contractual, accreditation and funding requirements for service delivery, documentation, etc.
- Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies as they presently exist and as they change or are modified.
- Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
- Cross Functional Collaboration:
- Develop strategies to engage community members, ensuring that services are accessible and aligned with community needs.
- Cultivate and maintain strong relationship with funder, stakeholders, and community partners to support the organization’s mission and objectives.
- Administers the business plan and monitors budgetary activities.
- Maintains positive, professional relationships with all referral sources and external vendors
- Works collaboratively with external entities, i.e., hospital staff, Probation, Police Departments and clinical teams
- Operational metrics (KPIs) are a shared responsibility between the Medical Director and the Director, Operations, ensuring joint accountability for performance outcomes and operational efficiency.
- Additional Duties:
- Performs other related duties assigned.
Our Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Education/Licenses:
- Master’s Degree in Psychology, Social Work, or related field from an accredited college or university.
- Licensure required according to state regulations, Independent Licensure Preferred.
- OR BSN Nursing & Active RN Licensure
- Experience:
- Minimum of Five (5) years of full-time behavioral health experience.
- Minimum of three (3) years of supervisory/management experience required.
- Skills:
- Ability to develop collaborative relationships with community partners.
- Basic computer skills.
- Ability to pay close attention to detail.
- Ability to problem solve.
- Ability to communicate both verbally and in writing.
- Effective listening skills.
- Excellent documentation skills.
- Demonstrated ability to work collaboratively with internal and external partners. .
- Demonstrated ability to communicate effectively both verbally and in writing.
- Ability to exercise considerable judgment and discretion.
- Must be able to pass de-escalation training, as defined by state requirements
- Driving Requirements:
- If driving is required for this position, must meet all requirements outlined in Recovery Innovations’ driving policy.
- If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.
- Miscellaneous Requirement(s):
- Travel required based on business need.
- Must be 18 years of older
- Successful complete and meet all requirements of the comprehensive credentialing process.
- Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
- We are a Second-Chance Employer
- Must be able to pass a seven-year background check.
- Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
- Must be able to pass education verification check.
- Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).
ADDENDUM – Arizona
Education
Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
Licensure
Licensed Professional Counselor (LPC)
Licensed Master Social Worker (LMSW)
Licensed Associate Counselor (LAC)
Licensed Associate Marriage and Family Therapist (LAMFT)
Licensed Clinical Social Worker (LCSW)
Licensed Marriage and Family Therapist (LMFT)
Licensed Associate Psychologist
Registered Nurse (RN), Bachelor’s Level
Certification
Misc. Requirement
ADDENDUM – Delaware
Education
Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
Licensure
Licensed Professional Counselor of Mental Health (LPCMH)
Licensed Clinical Social Worker (LCSW)
Licensed Marriage and Family Therapist (LMFT)
Licensed Master Social Worker (LMSW)
Licensed Associate Counselor of Mental Health (LACMH)
Licensed Associate Marriage and Family Therapist (LMFT)
Licensed Associate Chemical Dependency Professional (LACDP)
Certification
Misc. Requirement
ADDENDUM – Louisiana
Education
Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
Licensure
Licensed Professional Counselor (LPC)
Licensed Clinical Social Worker (LCSW)
Licensed Marriage and Family Therapist (LMFT)
Certification
Misc. Requirement
ADDENDUM – Maryland
Education
Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
Licensure
Licensed Clinical Social Worker (LCSW)
Licensed Master Social Worker (LMSW)
Licensed Clinical Professional Counselor (LCPC)
Licensed Clinical Marriage and Family Therapist (LCMFT)
Licensed Clinical Social Worker (LCSW-C)
Certification
Misc. Requirement
ADDENDUM – North Carolina
Education
Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
Licensure
Licensed Clinical Mental Health Counselor (LCMHC)
Licensed Clinical Social Worker (LCSW)
Licensed Marriage and Family Therapist (LMFT)
Registered Nurse (RN), Bachelor’s Level
Certification
Misc. Requirement
ADDENDUM – Ohio
Education
Master’s Degree in Social Work or Counseling from an accredited college or university.
Licensure
Licensed Professional Clinical Counselor (LPCC)
Licensed Independent Social Worker (LISW)
Licensed Independent Marriage and Family Therapist (IMFT)
Licensed Clinical Social Worker (LCSW)
Certification
Misc. Requirement
ADDENDUM – Washington
Education
Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
Licensure
Licensure below is preferred:
Licensed Clinical Mental Health Counselor (LCMHC)
Licensed Independent Clinical Social Worker (LICSW)
Licensed Marriage and Family Therapist (LMFT)
Licensed Advanced Social Worker (LASW)
Licensed Mental Health Counselor Associate (LMHCA)
Licensed Marriage and Family Therapy Associate (LMFTA)
Licensed Advanced Social Worker Associate (LASWA)
Certification
Additional specified state licensure for Licensed Agency Affiliated Counselor (AAC)
Misc. Requirement
Recovery Innovations is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Recovery Innovations is a second chance employer and we consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed above may vary depending on the nature of your employment with Recovery Innovations.
The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Recovery Innovations, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
Salary : $90,000 - $95,000