What are the responsibilities and job description for the Restoration Field Tech position at Recovery Cleaners?
Join us at Recovery Cleaners, where your role as a Restoration Field Tech will make a significant impact. You'll be at the forefront of helping families recover from life's unexpected events, providing compassionate and expert textile restoration. As a vital member of our Field Crew, you'll engage directly with homeowners, carefully inventorying their damaged textiles and ensuring their safe transport for restoration. After our team works their magic, you'll complete the circle by delivering the renewed items back to their rightful place, bringing relief and comfort to those in need.
At Recovery Cleaners, no two days are the same. You'll not only thrive in the field but also enjoy opportunities to cross-train across different roles within our facility. This variety keeps your work dynamic, enhances your skills, and fortifies our team’s flexibility. As a family-owned company with a bold vision for growth, we value your ideas, energy, and ambition. Here, your work is more than a job—it's a chance to be part of a supportive community that truly makes a difference.
Compensation: $18 per hr - ability to fast-track to $22
Compensation:$18 - $22 hourly
Responsibilities:- Meet with homeowners to assess and inventory textiles affected by fire or flood, ensuring a compassionate and thorough evaluation.
- Transport damaged textiles to our warehouse, maintaining careful handling and documentation throughout the process.
- Coordinate with the restoration team to ensure timely and effective cleaning and repair of textiles, enhancing our service quality.
- Deliver restored textiles back to homeowners, providing a seamless and reassuring experience.
- Participate in cross-training opportunities to expand your skill set and contribute to various roles within the facility.
- Communicate clearly and empathetically with clients, building trust and maintaining our reputation for exceptional customer service.
- Maintain accurate records of all inventory and restoration activities, supporting our commitment to transparency and accountability.
What We’re Looking For:
- A clean driving record (required).
- Willingness to undergo a background check and an illegal drug screen.
- Strong attention to detail, especially when it comes to handling homeowners' personal belongings.
- Compassionate and respectful communication skills — you will be working with people who have just experienced a major loss. This role requires patience.
- Comfortable with technology (iPads are used for inventory and documentation purposes).
- Ability to lift and carry bags of clothing and other household textiles.
- A flexible schedule with reliable transportation to and from our warehouse.
- Ability to be on a rotating on-call schedule for emergency jobs that come in after hours and weekends.
At Recovery Cleaners, we don’t just restore clothing, we restore peace of mind. We are proud to be the leading textile restoration company serving the Detroit and Ohio markets, trusted by insurance professionals, restoration contractors, and homeowners navigating devastating loss from fire, water, or other disasters.
For over 30 years, our team has brought compassion, precision, and unmatched expertise to every claim. Our work is personal, and so is our culture.
We are a family-owned company with a bold growth vision, expanding into new markets and adding new services while staying true to our roots: delivering professional, on-time, hassle-free service with heart. We lead with empathy, act with integrity, and never forget that we’re here to help people through some of their hardest days.
If you're looking for a place where your work makes a real impact and where your ideas, energy, and ambition are genuinely valued, Recovery Cleaners is that place.
Salary : $18 - $22