What are the responsibilities and job description for the Operational Program Manager-Dayton position at Recovery Center of Ohio, LLC?
The Recovery Center of Ohio’s mission is to help individuals recover from mental health and substance use disorders. We are an agency committed to quality gender-responsive, trauma-informed care to clients with substance use and co-occurring disorders. The Licensed Therapist provides critical mental health outpatient counseling, assessment and referral services to clients in a manner that reflects the agencies mission.
Essential Duties and Responsibilities:
- Conduct screening interviews to determine the need for assessment and for emergent care services; make referrals to appropriate health and human services agencies as needed based on the outcome of the screening interview
- Conduct confidential, quality biopsychosocial assessments;
- Use a strengths-based and trauma-informed approach to work collaboratively with clients and internal and external team members to help support clients in their treatment and recovery
- Provide individual, family, and crisis counseling services
- Provide clinical consultation to referral resources, Mentors, family members, and others to help support clients in their recovery
- Collect and review referral information upon assignment of clients from the referral source and consult with others as needed to support coordination of services and scheduling of client interviews
- Coordinate with the Intake Coordinator as needed to contact clients to confirm appointment dates, times, and assessment locations
- Collect information from collateral resources to aid in determining diagnosis and need for treatment
- Remain in compliance with internal and external policies, procedures, regulations, and standards, including all of the agencies policies and procedures and Quality Assurance Plan, and State Licensing standards
- Participate in all assigned meetings, staff development, and training as required
Requirements:
- Master’s degree in Social Work, Counseling, or related field plus one year of clinical experience in an alcohol or other drugs (AOD) or mental health setting preferred;
- Active licensure by the Counselor, Social Worker, and Marriage and Family Therapy Board or the Ohio Chemical Dependency Professionals Board
- Strong interpersonal and engagement skills
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Strong computer skills required; experience with documentation in EMR
- Ability to support the agency’s mission and philosophy, and demonstrate sensitivity to cultural diversity and workplace harmony
- Value for and ability to deliver excellent customer service
