Junior Operations Specialist

Why Recharge

At Recharge, we’re making prepaid easy—for everyone, everywhere. Whether it’s topping up your mobile, sending gaming credit, or grabbing a gift card, our platform gives people instant access to digital prepaid payment products across 180 countries. We’re already working with thousands of brands, have passed 2 million app downloads, and are on our way to €1b in sales. As a profitable scale-up with big ambitions: new markets, new products, and new ways to pay. And we’re just getting started.

Our team of 170 people from 35 nationalities are building something exciting—and we’re looking for curious, driven people to help us shape what’s next.

The role

We’re looking for a talented & ambitious Junior Operations Specialist to join our Product & Customer Operations team, reporting to Akoli Edonga. You’ll be at the heart of launching new products in our digital shops (web and app) and ensuring smooth daily operations. Your work will directly impact our customers’ experience and help us deliver on our brand promise: prepaid made easy.

What you’ll do:

• Launch and add new products in our product management system, ensuring accurate and efficient setup;

• Maintain post-launch product operations and updates;

• Monitor out-of-stock products and coordinate with Partners & Procurement to maintain optimal stock levels;

• Upload codes for manual stock to ensure uninterrupted operations;

• Oversee the delivery flow and support Customer Operations with any delivery issues;

• Support ad hoc operational and launch projects as needed.

What you bring:

• A Bachelor’s degree in STEM, Business, or a related field;

• 1–2 years of experience in product management, digital product delivery, or operations—preferably in a scale-up;

• Strong stakeholder management: you communicate clearly, actively participate, and back up your ideas with a business-focused perspective;

• Process-minded, analytical, and business-oriented problem solver;

• Sharp eye for detail and willingness to get hands-on when needed.

Mindset

• Business mindset: You think beyond tasks—how does this action impact customers, revenue, or operational efficiency?

• Proactive and entrepreneurial: you spot issues, propose solutions, implement improvements and navigate a rapidly changing environment;

• Collaborative: approachable, supportive of colleagues and thrive in cross-functional teamwork.

Systems & Tools

• Proficiency in Google Sheets & Slides and comfortable building dashboards, reporting and presenting insights

Nice-to-have

• Experience in e-commerce or fintech scale-ups

Don’t meet every single requirement? At Recharge, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What we offer

• 30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam

• Flexible working hours and an office overlooking the Amstel and working from abroad scheme

• Budget for noise-cancelling headphones, commuting and work from home allowances, annual learning budget

• Free breakfast, lunch and snacks by our in-house chef

• Unlimited access to mental health support by certified psychologists via OpenUp

• Free Dutch classes to help out with daily life in the Netherlands

• Regular parties, celebrations and other festive events

The process

1. Apply – Interested? Send your application and show us your best self.

2. Phone interview: One of our recruiters will reach out to chat about the role and help both sides understand if Recharge could be the right next step for you.

3. First interview: Meet your future line manager to talk about you and to dive into the role, your experience and what motivates you.

4. Assignment & Second interview: Some roles involve a case study. Great! It’s your chance to shine and show us you have what it takes. You’ll present your case study to the Hiring Manager and someone from the team.

5. Third interview: Meet the Product & Customer Operations Director.

6. Offer: You did it! Welcome to the team—your seat is waiting.

We kindly ask recruitment agencies not to contact us or submit candidates, as this position is being handled internally.