Assistant Manager – Recharge Wellness Club Danvers

Key ResponsibilitiesTeam Leadership & Development

• Supervise, train, and motivate Wellness Specialists to deliver exceptional guest experiences.
• Manage scheduling, daily shift assignments, and coverage across studios.
• Conduct regular performance check-ins and provide coaching and feedback.
• Foster a positive, collaborative, and high-energy work environment aligned with the Recharge mission and values.

Operations & Guest Experience

• Ensure smooth day-to-day operations across all studios, including adherence to opening and closing procedures.
• Monitor quality standards for cleanliness, equipment readiness, and guest satisfaction.
• Handle guest concerns or service escalations with professionalism and empathy.
• Maintain strong knowledge of all therapies and ensure staff are confident in explaining their benefits.

Sales & Membership Support

• Assist in achieving revenue goals by supporting membership sales, guest retention, and upsell opportunities.
• Train staff to conduct engaging tours and promote memberships or wellness passes.
• Monitor booking flow, manage waitlists, and ensure accurate use of Wix booking software.

Administrative & Facility Management

• Manage inventory levels for retail and studio supplies; ensure timely restocking.

Oversee compliance with health and safety standards.

• Support marketing initiatives, events, and community outreach programs.
• Prepare and share shift reports, client feedback summaries, and operational insights with the Club Owner.

Qualifications

• 2 years of experience in wellness, fitness, hospitality, or spa management.
• Proven leadership or supervisory experience with small teams.
• Passion for health, wellness, and helping others improve their well-being.
• Strong interpersonal, problem-solving, and communication skills.
• Organized, detail-oriented, and comfortable multitasking in a dynamic environment.
• Proficient in technology platforms like Wix, ADP, or similar software.
• Flexible schedule availability, including evenings and weekends as needed.

Desired Skills

• Motivational team leadership and conflict resolution.
• Customer engagement and service recovery.
• Sales coaching and membership promotion.
• Operational excellence and time management.
• Basic budgeting and reporting awareness.
• Community and social media outreach understanding.

Benefits & Perks

• Free or discounted access to all Recharge therapies.
• Flexible schedule and positive team environment.
• Eligible for Massachusetts Paid Family and Medical Leave and Paid Sick Time.
• Career advancement opportunities within a growing wellness brand.
• Ongoing leadership and modality training.

Job Types: Full-time, Part-time

Pay: $25.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $25