What are the responsibilities and job description for the Housekeeping Operations Manager position at Rebel Hotel Company?
Lead a Team. Elevate Standards. Deliver Exceptional Guest Experiences.
Are you a hospitality leader who takes pride in creating exceptional guest experiences through cleanliness, organization, and team development?
The Delta Hotels by Marriott Woodbridge, one of New Jersey's premier convention and conference hotels, is seeking an experienced and driven Housekeeping Manager to join our leadership team.
This is an exciting opportunity to help lead housekeeping operations at a large, fast-paced Marriott hotel while building your career with Rebel Hotel Company, one of the fastest-growing hotel management companies in the United States. We are looking for a leader who thrives on accountability, develops high-performing teams, and understands that every guest experience begins with a clean and welcoming environment.
About Rebel Hotel Company
Rebel Hotel Company is redefining hospitality leadership through innovation, accountability, and operational excellence. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across the country and are committed to developing leaders who challenge the status quo and deliver outstanding results.
About The Opportunity
As Housekeeping Manager, you will partner closely with the Director of Housekeeping to oversee the daily operations of one of the region's largest and most dynamic hospitality operations.
You will play a critical role in ensuring guest rooms, public spaces, meeting areas, and back-of-house facilities consistently meet Marriott brand standards while leading and developing a diverse team of hospitality professionals.
This position is ideal for a hands-on leader who enjoys coaching others, solving problems, driving accountability, and creating a culture of excellence.
What You'll Do
Leadership & Team Development
Required
Competitive Benefits Package
This is more than a housekeeping management position—it's an opportunity to join a growing company that invests in leadership development and promotes from within. You'll have the chance to make a meaningful impact on hotel operations while growing your career with a company that values innovation, accountability, and results.
Are you a hospitality leader who takes pride in creating exceptional guest experiences through cleanliness, organization, and team development?
The Delta Hotels by Marriott Woodbridge, one of New Jersey's premier convention and conference hotels, is seeking an experienced and driven Housekeeping Manager to join our leadership team.
This is an exciting opportunity to help lead housekeeping operations at a large, fast-paced Marriott hotel while building your career with Rebel Hotel Company, one of the fastest-growing hotel management companies in the United States. We are looking for a leader who thrives on accountability, develops high-performing teams, and understands that every guest experience begins with a clean and welcoming environment.
About Rebel Hotel Company
Rebel Hotel Company is redefining hospitality leadership through innovation, accountability, and operational excellence. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across the country and are committed to developing leaders who challenge the status quo and deliver outstanding results.
About The Opportunity
As Housekeeping Manager, you will partner closely with the Director of Housekeeping to oversee the daily operations of one of the region's largest and most dynamic hospitality operations.
You will play a critical role in ensuring guest rooms, public spaces, meeting areas, and back-of-house facilities consistently meet Marriott brand standards while leading and developing a diverse team of hospitality professionals.
This position is ideal for a hands-on leader who enjoys coaching others, solving problems, driving accountability, and creating a culture of excellence.
What You'll Do
Leadership & Team Development
- Lead, coach, and develop a team of Room Attendants, Housepersons, Laundry Attendants, and Supervisors
- Foster a positive, professional, and team-oriented culture
- Support recruiting, onboarding, training, scheduling, and performance management
- Assist with payroll review, labor management, and staffing plans
- Promote accountability while recognizing and developing team talent
- Oversee daily housekeeping operations to ensure guest rooms, public areas, and back-of-house spaces consistently exceed cleanliness standards
- Monitor productivity, staffing levels, room assignments, and service delivery
- Conduct room inspections and quality assurance audits
- Ensure adherence to Marriott brand standards and company expectations
- Coordinate closely with Front Office, Engineering, and other departments to maximize guest satisfaction
- Respond professionally and promptly to guest concerns and service recovery opportunities
- Ensure every guest interaction reflects our commitment to hospitality excellence
- Drive continuous improvement through quality inspections and team coaching
- Assist with inventory management, purchasing, and organization of housekeeping supplies and equipment
- Utilize housekeeping systems and reporting tools to monitor performance and efficiency
- Ensure compliance with OSHA regulations, safety procedures, chemical handling standards, and SDS requirements
- Support departmental reporting, operational meetings, and process improvement initiatives
- Support compliance with Collective Bargaining Agreements (CBA), attendance policies, work rules, and disciplinary procedures where applicable
- Partner with Human Resources and department leadership to maintain a productive and compliant work environment
- A hands-on leader who leads by example
- Passionate about developing people and building strong teams
- Organized, detail-oriented, and highly accountable
- Comfortable making decisions in a fast-paced environment
- Focused on both operational excellence and guest satisfaction
- Able to motivate teams and maintain high standards under pressure
Required
- Minimum of 3-5 years of progressive housekeeping leadership experience within a hotel environment
- Strong knowledge of housekeeping operations, labor management, scheduling, payroll, and inventory control
- Experience with hotel property management systems and housekeeping management software
- Proficiency with Microsoft Office and computer-based reporting systems
- Strong leadership, communication, and interpersonal skills
- Excellent problem-solving and organizational abilities
- Ability to manage multiple priorities in a fast-paced environment
- Flexible schedule including weekends, evenings, and holidays
- Experience working in a union hotel environment
- Knowledge of Collective Bargaining Agreements (CBA), grievance procedures, and disciplinary processes
- Bilingual communication skills
Competitive Benefits Package
- Performance-based bonus opportunity
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities within a rapidly growing hospitality company
This is more than a housekeeping management position—it's an opportunity to join a growing company that invests in leadership development and promotes from within. You'll have the chance to make a meaningful impact on hotel operations while growing your career with a company that values innovation, accountability, and results.