What are the responsibilities and job description for the Resident Manager position at Rebecca's Tent?
Resident Manager Job Description
The Resident Manager position is a nightly, hourly-wage position providing oversight and support to 10 women experiencing homelessness each evening from November 2, 2026 through April 2, 2027. The goal of Rebecca’s Tent is to provide temporary overnight shelter to support residents in obtaining stable employment and housing. We lead with compassion and work to provide a safe supportive atmosphere for women experiencing homelessness.
There are 4-6 resident managers each shelter season. Each is expected to work a 13-hour shift 1-2 evenings per week. A split shift can be arranged.
DUTIES and RESPONSIBILITIES: The Resident Manager is responsible for facilitating the efficient operation of the shelter and providing a safe supportive environment for all residents. This requires supervising and developing supportive relationships with residents to help them adapt to the shelter and actively pursue their employment and housing goals. The Resident Manager’s responsibilities include:
● Coordinate nightly operations of the shelter, ensuring that meals, supplies and services are provided to residents in order to ensure their general welfare and safety.
● Welcome new residents to the shelter and support them in adjusting to the shelter environment.
● Develop supportive relationships with the shelter residents.
● Monitor the conduct and behavior of shelter residents and enforce shelter rules.
● Investigate residents’ complaints and resolve issues using generally accepted problem solving and crisis intervention techniques.
● Observe and document issues, concerns, and needs of shelter residents that may impact their progress.
● Ensure the general cleanliness of the shelter by supervising activities of volunteers and residents.
● Enter required data into ClientTrack homeless management information system on a daily basis.
● Attend and participate in supervision and staff training.
● Perform other duties as required.
QUALIFICATIONS (PREFERRED) Demonstrated maturity and dependability; positive energy and motivating attitude; interpersonal and problem-solving skills; experience with and a good understanding of homelessness and related issues (such as mental illness, substance abuse and unemployment); effective written and oral communication; high school diploma; basic computer skills; negative TB test; experience as a volunteer or working with volunteers.
Rebecca's Tent provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rebecca's Tent complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rebecca's Tent expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rebecca Tent's employees to perform their job duties may result in discipline up to and including discharge.
Job Type: Temporary, Seasonal
Pay: $19 per hour
Schedule:
● 13 hour shift (1-2 days per week; available seven days per week)
● Night shift (6:00 p.m.-8:00 a.m.)
Experience: Computer skills: 1 year (Preferred)
Employment Length: 5 months
Pay Frequency: Twice monthly
This Job Is Ideal for Someone Who Is:
● Dependable – reliability is important
● People-oriented -- enjoys interacting with people and working on group projects
● Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
● Detail-oriented -- will focus on the details of work
Company's website: www.rebeccastent.org
Pay: $19.00 per hour
Expected hours: 13.0 – 26.0 per week
Work Location: In person
Salary : $19