Windchill PLM Product Analyst

Role: Windchill PLM Product Analyst (MedTech R&D)

Location: West Chester, PA
Duration: 12 Months
Experience: 10 Years

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Role Overview:

We are seeking an experienced Windchill PLM Product Analyst / IT Lead to support and lead sustaining enhancements for an enterprise-wide PTC Windchill PLM platform within the Medical Devices (MedTech) industry.
This role requires deep functional expertise across Windchill modules, strong PLM domain experience, excellent cross-functional communication skills, and the ability to lead globally distributed teams.
The Product Analyst will play a critical role in enabling the digital thread of product data and ensuring integration alignment across external systems.

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Required Experience & Skills:

• 10 years experience in Windchill PLM domain

• 5 years delivering technical solutions and driving alignment between business & technical teams

• 5 years of Windchill PLM experience specifically in the Medical Devices industry

• 5 years hands-on experience with:

  • PTC Windchill PDMLink

  • PTC ProjectLink

• 3 years experience with PTC Windchill MPMLink

• 2 successful implementations of Windchill ERP integration

• Practical understanding of relational databases and ability to query Oracle SQL (1 year)

• Strong experience leading global, distributed teams

• Strong knowledge of SDLC, Agile (Scrum, SAFe)

• Excellent communication skills to translate complex technical concepts for diverse audiences

• Ability to work independently with minimal supervision across multiple parallel initiatives

• Strong documentation, analytical, and decision-making skills

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Role Responsibilities:

<>Requirement Analysis & Functional Leadership

• Understand user challenges and system opportunities; translate them into clear user stories, requirements, bugs, and supporting documentation (process flows, mockups, functional specs).

• Conduct feasibility assessments and ensure alignment with the existing solution architecture.

• Perform fit-gap analysis comparing current system capabilities with requested business requirements.

<>Squad Leadership & Stakeholder Communication

• Lead and mentor a globally distributed functional squad as the Product Analyst (PA).

• Prioritize work, define scope, and communicate roadmap and vision to developers, testers, and business partners.

• Educate cross-functional teams on PLM capabilities, system data architecture, and best practices.

<>Issue Resolution & Production Support

• Drive end-to-end analysis and resolution of production issues, collaborating with business and technical teams.

• Conduct root-cause analysis and develop comprehensive, sustainable fixes.

• Ensure issues are mitigated quickly to minimize business disruption.

<>Strategic Alignment & Delivery

• Work closely with the Product and Platform Managers to ensure alignment with business value and priorities.

• Reconcile backlog priorities across multiple stakeholders and business units.

• Support the digital thread of product data across integrated systems and platforms.

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