What are the responsibilities and job description for the Account Manager position at Realityworks?
Join Our Team at Realityworks!
Who We Are
Realityworks is a 100% employee-owned company headquartered in Eau Claire, WI. We’re passionate about transforming education by providing innovative, hands-on learning solutions that prepare students for real-world careers.
What We Do
We develop comprehensive educational products that combine curriculum, experiential learning tools, student activities, and assessment resources. Our solutions are trusted by middle schools, high schools, and post-secondary institutions across the country to engage learners, develop critical skills, and inspire career exploration.
The Opportunity
Ready to take ownership of a territory and drive meaningful growth? As an Account Manager, you'll be at the forefront of building relationships, uncovering opportunities, and helping customers succeed. This field-based role combines the excitement of winning new business with the satisfaction of growing long-term partnerships, giving you the chance to make a direct impact on both your customers and the company's success. Through strategic territory management, in-person customer engagement, and a strong focus on results, you'll play a key role in driving revenue, expanding market presence, and delivering an exceptional customer experience.
Work Location
- Realityworks is located in Eau Claire, WI. This is a remote position, working from a home office and occasionally visiting headquarters as needed. Candidates must reside in Florida.
Why Join Us?
When you join Realityworks, you become a co-owner in a company that values your contributions and rewards your success. Our employee-centered culture is built on collaboration, innovation, and shared achievement.
We offer a robust benefits package, including:
- Employee Stock Ownership Plan (ESOP): 100% company-funded and designed to grow in value as we succeed together
- Health, Dental, and Life Insurance: Comprehensive coverage to support your well-being
- 401(k) Retirement Plan: With company match up to 6%
- Generous Paid Time Off: Over 20 days annually, plus 10 paid holidays
- Wellness Incentives: Gym reimbursement and healthy living rewards
- Family-Friendly Benefits: Paid maternity, paternity, and adoption leave
- Flexible Spending Accounts: Including dependent care coverage
- Disability Coverage: Long-term and short-term
- Education Support: Tuition assistance for continued learning
- Community Engagement: Paid volunteer time and donation matching
Key Responsibilities
- Manages the full sales cycle, including prospecting, relationship development, proposal generation, closing, and post-sale follow-up
- Identifies and pursues new business opportunities while maintaining and growing existing customer relationships
- Builds and maintains a strong sales pipeline and accurately forecasts territory performance
- Develops long-term relationships with customers by understanding their needs and recommending appropriate solutions
- Converts leads into long-term customer relationships through proactive engagement and consistent follow-up
- Maintains regular communication with customers via phone, email, virtual meetings, and in-person visits
- Responds promptly to customer inquiries regarding product features, pricing, purchasing options, and technical support
- Maintains accurate records of sales activities, opportunities, and customer interactions within the CRM system
- Maintains ongoing post-sale engagement to support long-term customer satisfaction and retention
- Participates in sales meetings, product training, and professional development activities
- Collaborates with internal teams to ensure successful customer outcomes
- Travels within the assigned territory to meet with customers and attend industry events, conferences, and tradeshows
What You’ll Bring
- 5 years of successful field sales experience managing a defined territory
- Demonstrated ability to develop strong customer relationships and generate new business opportunities
- Experience managing a sales pipeline and consistently meeting or exceeding sales targets
- Strong account management, relationship-building, and consultative sales skills
- Ability to manage a geographic territory and travel regularly to customer sites
- Valid driver’s license, reliable transportation, and proof of auto insurance
Travel Requirements
- Regular (up to 35%) travel throughout a multi-state territory to attend school visits, product demonstrations, and regional trade shows. Travel is typically by car and/or air.
Learn More
Explore our mission and the impact we’re making in education at www.realityworks.com.
Realityworks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.