Part-time Receptionist

Position Overview:

This overview should not be construed to contain every function/responsibility that may be required to be performed by the job holder. This position is non-exempt and reports to the 822 Program Director or designee.

The Front Desk Clerk/Receptionist’s primary goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people skills. You should have a talent for multitasking, with excellent communication and organizational skills.

The position is scheduled Monday through Wednesday, 8:30 am - 4:30 pm.

Responsibilities:

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages and distribute them to their appropriate departments.
• Monitor, organize, and forward emails.
• Track office equipment and supplies.
• Performs administrative and clerical support tasks i.e. basic filing and record keeping.
• Participates in in-house and external training opportunities as well as internal supervision sessions.
• Coordinates urine sample pick-ups.
• Oversees client MetroCard distribution.
• Maintain coffee service/supplies in the waiting area.
• Maintain records and files.

Note this position may require additional responsibilities as needed.

Requirements:

• High school diploma or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.

Job Type: Part-time

Pay: $18.00 per hour

Ability to Commute:

• Astoria, NY 11106 (Required)

Work Location: In person

Salary : $18