Quality Assurance Administrator

This job was posted by https://www.azjobconnection.gov : For more

information, please see: https://www.azjobconnection.gov/jobs/7419097

• Reality Based Group** is seeking a highly detail-oriented and
  
  

adaptable individual to join our Gamefilm team as a Quality Assurance

Administrator. This role is crucial for gathering unfiltered data to

drive client improvement and ensure quality standards.

The primary and most significant function of this position is extensive

travel across the United States to conduct covert, on-site evaluations

of our clients\' customer service and operational procedures. A

successful candidate must be willing and able to travel 2-3 week or more

per month, with occasional instances of extended travel up to 15

consecutive days. Non-travel workdays will be dedicated to tasks such as

video review.

### **Key Responsibilities**

Field Evaluation & Data Collection

• Travel extensively throughout the United States to execute on-site
  
  

customer experience evaluations at client locations.

• Conduct evaluations using discretion and a high degree of anonymity.
• Operate, conceal and maintain video recording equipment.
• Complete detailed reports immediately following each evaluation.
• Manage travel logistics.
• On non-travel workdays, review, maintain and organize a large volume
  
  

of video files and accompanying documentation.

Travel Requirements

• This role requires an average of 2-3 weeks of travel per month,
  
  

sometimes more, across the United States.

• Travel assignments are generally scheduled in blocks of one week
  
  

(5-7 days).

• Candidates must be prepared for travel assignments that may require
  
  

up to 15 consecutive days in the field.

• All travel expenses are paid by the company.
• This role requires travel by flight and rental or company vehicles.
  
  

Qualifications

• Proven ability to work independently with minimal supervision and
  
  

manage a flexible, demanding travel schedule.

• Exceptional attention to detail and strong observational skills.
• Excellent written and verbal communication skills.
• Valid U.S Driver\'s License and the ability to pass a Motor Vehicle
  
  

(MVR) check and a Criminal Background Check for company insurability

purposes.

• High level or personal integrity and discretion.
• Experience with basic video processing, file management or recording
  
  

equipment is a plus.

Compensation And Benefits

• 19.00/hour
• This is a full-time hourly position
• Benefits package with medical/dental/vision
• 401k with 2% match