Customer Service/ Parts Coordinator

Job Title: Customer Service Administrator / Parts Coordinator

Location: 22749 Citation Rd, Frankfort, IL 60423 (100% Onsite)

Pay arte: $19.60/hr

Duration: Minimum 3 months with possible extensions

Hours: Monday–Friday, 8:00 AM – 5:00 PM (40 hours/week)

Job Overview:

Seeking an organized and detail-oriented individual to manage parts inventory and provide administrative and customer support. This role involves coordinating service calls, processing parts orders, and supporting technicians and customers in a fast-paced service environment.

Key Responsibilities:

• Schedule service calls and installations

• Perform service ticket data entry and updates

• Manage parts inventory, purchase and sales orders

• Pick and track parts for service jobs

• Maintain accurate service records

• Support customers, technicians, and internal staff

• Conduct inventory counts and analyze parts sales

• Assist in improving parts department sales and efficiency

Qualifications:

• 1–3 years of administrative or office experience

• Experience in parts or inventory management a plus (e.g., auto parts)

• Strong computer skills and data entry accuracy

• Excellent communication and organizational abilities

• Ability to work independently with minimal supervision

• High school diploma or equivalent preferred