What are the responsibilities and job description for the Administrative Support (Full Time) position at Real Practices, Inc.?
Summary:
The Administrative Support position assists with patient flow and the daily operations of the behavioral health office. This position requires knowledge and experience in all facets of behavioral health business office management. Accurate data entry, attention to detail and customer service skills are required.
Duties and Responsibilities:
· Responsible for opening and closing the office each day.
· Responsible for greeting clients/families and assist them with checking in.
· Schedule clients/families for appointments with clinical staff.
· Serve as point of contact for courts, doctor offices, and all referral sources.
· Answer phone calls in professional manner and direct calls and field questions.
· Serve as point of contact for clinical staff questions in regard to office and Credible program.
· Responsible for ensuring all intake paperwork is completed and scanned into Credible program.
· Responsible for entering new referrals in Credible software.
· Responsible for completing insurance verifications.
· Responsible for requesting PCP referrals as needed.
· Responsible for maintaining waiting list for each therapist.
Qualifications:
Education/Experience
o High School Diploma or equivalent
o Minimum of 2 years office/administrative experience
Communication Skills:
o Ability to effectively interact with physicians, patients and other staff members.
o Strong verbal and written communication
Technology Skills
o Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software.
o Utilizes Credible (EHR) program effectively.
o Microsoft Office Software knowledge.
Working Conditions/Environment
o Duties are performed in a generally comfortable environment.
o Ability to sit and stand for prolonged periods of time.
o Ability to lift up to 15 lbs.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Administrative: 2 years (Required)
Ability to Commute:
- Little Rock, AR 72205 (Preferred)
Ability to Relocate:
- Little Rock, AR 72205: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16