What are the responsibilities and job description for the Accounts Receivable (AR) Specialist position at Real Floors?
JOB TITLE: Accounts Receivable (AR) Specialist
REPORTS: AR Manager
LOCATION: 2111 South 7th Street, Ste 200, Phoenix, AZ 85034
JOB TYPE: Full-Time | Monday-Friday | 8:00AM-5:00PM
COMPANY OVERVIEW:
We are the largest wholesale flooring company in North America and have been named a Top Workplace for 10 years in a row! With amazing benefits and family like culture, our company is now the largest multi-family flooring provider in North America. We value our employees and provide awesome benefits, and a positive work environment!
JOB OVERVIEW:
The successful candidate will perform a variety of functions such as the collections of outstanding accounts receivable dollars from the existing multifamily homes client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will work closely with and report to the Accounting Manager. We are looking for a candidate that is coachable and willing to learn and grow long term within our company.
The successful candidate will perform a variety of functions such as the collections of outstanding accounts receivable dollars from the existing multifamily homes client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will work closely with and report to the Accounting Manager. We are looking for a candidate that is coachable and willing to learn and grow long term within our company.
RESPONSIBILITIES:
- Service assigned multifamily homes management accounts and consistently review them for prompt payment status
- Make contact with past due SFH customers in a professional manner while keeping and improving customer relations.
- Assist in resolving client-billing problems and disputes in a timely manner.
- Ensure internal process for all SFH accounts is being followed.
- Identify issues attributing to account delinquency and discuss them with management.
- Provide timely follow-up on payment arrangements, billing issues and inquiries.
- Coordinate collection efforts with internal colleagues, such as project managers, GMs, and VP of SFH
- Maintain SFH email address daily and disperse information to corresponding parties (GM's, PM's, etc).
- Complete SFH vendor packet information in a timely manner and obtain credit applications on specified accounts.
QUALIFICATIONS:
- 1 years of related experience preferred.
- Strong written and verbal communication skills with the ability to communicate effectively.
- Analytical mindset to reconcile account issues and identify discrepancies in account information.
- Problem solving, critical thinking, and attention to detail is required
- Ability to work independently as well as within a team setting, self-motivated, detail-oriented, creative, and organized.
- Proficiency in Google Workspace, Microsoft Office including Excel, Word, Outlook, and video conferencing programs.
- Proactive problem solver – takes initiative to identify, research and resolve problems as they arise.
- Relatable, able to get-along easily with others, outgoing, and has a friendly personality
AMAZING BENEFITS:
Paid Time Off (PTO)
Paid Time Off (PTO)
- Paid Holidays
- FREE Life & Disability Insurance
- Health Care Insurance - Company pays most of the cost!
- Dental & Vision Care Insurance options
- Retirement 401(k) GENEROUS company match
- Annual Bonus Potential
- Fitness Membership Reimbursement
- Employee Referral Bonus Program
- More!
Real Floors: We Live “Got-Your-Back-Ability” Every Day!
NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered.
Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.