What are the responsibilities and job description for the Front Desk Receptionist position at REAGAN PLASTIC SURGERY A PROFESSION?
About the Role:
Join our dynamic team at Reagan Plastic Surgery as a Front Desk Receptionist! In this pivotal role, you will be the first point of contact for our valued patients, ensuring a warm and welcoming atmosphere while supporting our skilled medical professionals.
*Must be available to work Mon and Friday 9AM-5PM
Responsibilities:
- Greet patients and visitors with a friendly and professional demeanor.
- Manage appointment scheduling and patient check-in/out processes efficiently.
- Answer phone calls and respond to inquiries with accurate information.
- Handle patient records and maintain confidentiality in compliance with HIPAA regulations.
- Process payments accurately and efficiently.
- Assist in maintaining a clean and organized front office environment.
- Coordinate with medical staff to ensure smooth patient flow and communication.
- Provide excellent customer service to enhance patient satisfaction and loyalty.
Requirements:
- High school diploma or equivalent; additional education in healthcare preferred.
- Proven experience as a receptionist or in a similar role, preferably in a medical setting.
- Strong communication and interpersonal skills to interact with patients and staff.
- Proficient in using office software and electronic medical records (EMR) systems.
- Ability to multitask and work in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Professional appearance and demeanor with a positive attitude.
- Knowledge of medical terminology and processes is a plus.
About Us:
Reagan Plastic Surgery has been a trusted name in aesthetic care in La Jolla, CA, for over a decade. Our commitment to excellence and patient-centered care has earned us a loyal clientele who appreciate our dedicated team and state-of-the-art facilities. Join us and be part of a workplace that values collaboration, innovation, and the well-being of our patients.
Salary : $18 - $20