Veterans Outreach Program Specialist

The Veterans Outreach Program Specialist serves as the principal outreach staff member for Military Reserve and National Guard members returning from the Global War on Terrorism (GWOT), Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND). The nature of the job requires travel throughout an assigned geographical area away from the Vet Center.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/23/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 9 position you must have served 52 weeks at the GS 7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

This position requires a current valid State Drivers License.

You may qualify based on your experience and/or education as described below:

GS-09:Specialized Experience: You must have one full year of specialized experience, which equips you with the particular knowledge, skills, and abilities to perform successfully the duties of the Veterans Outreach Program Specialist, GS-09 position, and that is typically in or related to the work of the position to be filled. To be creditable, this specialized experience must have been equivalent to the grade GS-07 level in Federal service to qualify at the grade

GS-09.Examples of specialized experience include:

• Participating and assisting in the planning of outreach events and generating program refers.
• Providing individual and group presentations to inform others of various services.
• Distributing and assisting in the creation of marketing materials including, brochures, presentation, flyers, fact sheets, and web content.
• Accurately maintaining client records accordance with program guidelines and polices.
• Collecting outreach data and providing reports to leadership.

OR

Education: To qualify based on education for this grade level you must have master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.

OR

Combination: Applicants may also combine education and experience to qualify at this level.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Responsibilities:

Major duties include, but are not limited to:

• Providing information, explanation of services, support, and connection to a variety of individuals of various educational, environmental, ethnic, and cultural backgrounds, regarding benefits and eligibility to VHA, RCS, Veterans Benefits Administration (VBA) and the National Cemetery Administration (NCA).
• Developing, managing, and distributing outreach materials to include brochures, presentations, flyers, fact sheets, web content, and other targeted information which highlights Vet Center services and locations as well as the combat Veteran experience.
• Creating presentations and materials with information in the appropriate format to allow the Veteran and/or Service Members, their families and representatives to understand the information they are receiving.
• Serving as a community liaison representing the Vet Center with organizations to include but not limited to Veterans Service Organizations, community groups, and others whose interest is in helping and protecting Veterans, their families, and their representatives.
• Collaborating closely with Vet Center direct service providers, helps initiate client referrals, and follows up to ensure client needs are being met timely.
• Collaborating, participating in the planning, coordinating, and executing of a variety of outreach events.
• Preparing documentation of contacts, client visits, and administrative activities in accordance with program guidelines and policies.
• Driving either a Government Owned Vehicle (GOV) or a Mobile Vet Center Mobile Vet Center to perform outreach services on a daily basis. Each Mobile Vet Center may be up to 40 feet long.
• Setting up and closing the Mobile Vet Center for operation, i.e., leveling the Mobile Vet Center, checking communications systems, electrical systems, etc

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday; 8:00am-4:30pm
Telework: Available on an ad-hoc basis
Virtual: This is not a virtual position.
Position Description/PD#: 76028A
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized
Physical Requirements: An elevated level of physical energy is necessary as the incumbent is expected to meet with many people in a course of a workday. The incumbent is responsible for driving a GOV or MVC to mobile work site, setting up the work site to meet clients-GOV may entail setting up furniture (chairs and small table), lifting boxes with literature (Vet Center pamphlets, community resources or VA programs), and establishing computer access (via laptop or other government owned equipment) to present outreach services for a given day or outreach event. Driving the MVC requires incumbent to use moderate physical effort in operating hand and foot controls. Occasionally incumbent handles objects weighing up to 50 pounds (23 kilograms) while loading and unloading the MVC work site.

If selected, the incumbent must:

• Submit a completed OF-345, Physical Fitness Inquiry for Motor Vehicle Operators. To drive a government vehicle, the incumbent will be subject to a pre-placement evaluation and once every 4 years through employee occupational health (EOH).
• Complete a pre-employment

Salary : $74,678