Demo

Community Outreach Case Manager

Reach One Support Services
West Chester, OH Full Time
POSTED ON 11/18/2025
AVAILABLE BEFORE 1/17/2026

$500 Signing Bonus after 6 Months of Employment

Please do not upload resume without reading job description.

Responsible for conducting outreach and direct recruitment activities in the Hamilton County. Butler County and surrounding areas to prospective youth or adults by determining basic eligibility and conducting screening. Includes developing and maintaining linkages with referral sources such as school districts, colleges, and human services agencies. Position includes a significant amount of travel. Perfect fit for candidates that have connections in the community with youth, adults and families. You will recruit the 12-15 clients that you will work with.

After recruitment is complete, you will work with the clients that you have recruited. You have the choice of working with Youth or Adults or a combination of both. As a Case Manager you will be responsible for picking up clients, home visits, and implementing the Treatment Plan for youth and/or adults. Youth will be seen in a public environment or in the home with adult supervision. Adults can be seen in a public environment or in the home.

This $20.00 - $21.00 per hour Case Manager position is a full-time position.

As a Case Manager working with youth or adults, you will have the flexibility to create your own schedule based on client availability. This means your work hours may vary and could include a mix of mornings, afternoons, evenings, and weekends.

  • Youth clients are typically available in the late afternoons after school, evenings, and weekends. Common hours for youth services are 1:00 PM - 9:00 PM, Monday-Friday, and daytime hours on Saturdays and Sundays.
  • Adult clients typically have more availability during morning hours.

This role is ideal for someone who values flexibility and is able to adjust their schedule to meet client needs while maintaining a full-time workload.

This position may be for you if you are committed, comfortable driving from home to home in the field with adults, youth, or families rather than being in an office environment, and passionate about working with youth or adults while seeking to make a positive impact in their lives.

QUALIFICATIONS:

High School diploma required. Experience working with youth is preferred if you will recruit youth for your caseload.

DUTIES AND RESPONSIBILITIES:

  • Acts as a liaison, client advocate, and coordinator among those involved with the client's care
  • Provides ongoing education to client and family members in the form of verbal and/or written consultation or educational materials
  • Carries a case load and provides timely and accurate record keeping and reports as required for assisting clients
  • Participates as appropriate in staff meetings, training, and supervision sessions
  • Meet clients and families at their homes, schools, libraries and/or other community facilities
  • Meet with school officials, justice system officials, and health practitioners with clients as needed
  • Complete progress notes after meeting with clients within 24 hours
  • Maintains strict confidentiality
  • Demonstrates and abides by Core Values and operating principles.
  • Ensures individual weekly goals are met.
  • Works with Counselors to develop youth retention strategies.
  • Ensures that all Personally Identifiable Information is securely stored at all times.
  • Conducts direct recruitment activities including speaking.
  • Attends, exhibits and presents at designated events including neighborhood and county activities/fairs, job fairs. Resource fairs and other events as directed by management.
  • Develops and maintains linkages with referral sources such as colleges, school districts, human services agencies, youth organizations, recreational centers, national, state and local agencies to identify potential students and conduct outreach activities.
  • Interviews potential candidates to obtain information to support eligibility and complete applicant folders.
  • Coordinates and maintains communications with management for coordinated support of outreach and placement.
  • Completes all required documentation in individual folders for enrollment per company requirements.
  • Performs other duties as assigned
  • Must have a valid driver's license with acceptable driving record
  • Must have car insurance
  • Must pass background check
  • Must have at minimum a High School Diploma

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

  • Flexible schedule
  • Paid time off

People with a criminal record are encouraged to apply

Application Question(s):

  • Are you confident that you have the community connections and/or ability to build your caseload of 12-15 clients?

Experience:

  • Case management: 1 year (Required)

Ability to Commute:

  • West Chester, OH 45069 (Required)

Work Location: In person

Salary : $20 - $21

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