What are the responsibilities and job description for the Community Case Manager position at Community First Solutions?
Overview
We’re searching for a compassionate, resourceful Community Case Manager who thrives on making meaningful connections and guiding individuals toward stability, growth, and independence. You’ll be an integral member of our Community Behavioral Health team—working alongside therapists, medical providers, and support systems to ensure clients have access to the tools and care they need to live their best lives. At Community First Solutions, our mission is to strengthen lives and communities. As a Community Case Manager, you’ll do just that—serving clients in real-world settings, building trust through consistent support, and linking individuals with the services that matter most. Whether it’s helping someone navigate treatment, making a home visit, or coordinating appointments, you’ll bring compassion, structure, and advocacy to every step of the journey.
💡 Bachelor’s-level students—this paid opportunity can serve as a built-in internship while you pursue your Master’s degree! Gain hands-on experience in the field, develop your network, and get a head start on your career.
Why You’ll Love Us
Ready to make a difference where it counts?
Apply today and help us connect, coordinate, and care—one person, one plan, one community at a time.
Responsibilities
Education and Licenses or required certifications: Bachelor’s degree or High School Diploma with 3 years case management experience required as allowed by regulatory body. Valid driver’s license and auto insurance. Must have the ability to maintain active insurance and driver’s license. CDCA or willingness to obtain CDCA upon hire.
Experience: Prefer clinical skills with experience in an inpatient or outpatient setting and knowledge and experience with electronic health records. Prefer prior experience documenting in an electronic health record.
Specialized knowledge, skills, or abilities: Must have a strong commitment to client rights. Must have skills and competence to establish supportive and trusting relationships with clients. Knowledge and skilled regarding clients with co-occurring disorders.
We’re searching for a compassionate, resourceful Community Case Manager who thrives on making meaningful connections and guiding individuals toward stability, growth, and independence. You’ll be an integral member of our Community Behavioral Health team—working alongside therapists, medical providers, and support systems to ensure clients have access to the tools and care they need to live their best lives. At Community First Solutions, our mission is to strengthen lives and communities. As a Community Case Manager, you’ll do just that—serving clients in real-world settings, building trust through consistent support, and linking individuals with the services that matter most. Whether it’s helping someone navigate treatment, making a home visit, or coordinating appointments, you’ll bring compassion, structure, and advocacy to every step of the journey.
💡 Bachelor’s-level students—this paid opportunity can serve as a built-in internship while you pursue your Master’s degree! Gain hands-on experience in the field, develop your network, and get a head start on your career.
Why You’ll Love Us
- Purpose That Drives You: Your work helps people facing mental health and substance use challenges feel seen, supported, and empowered.
- Team You Can Count On: Join a multidisciplinary team that values collaboration, communication, and compassion.
- A Job That Moves: You’ll spend your days in the community, not behind a desk—every day is different, and your work truly matters.
- Growth-Focused: We support your professional development and encourage advancement. CDCA certification assistance available!
- You bring empathy, resilience, and professionalism to every interaction
- You’re comfortable working in community-based environments and connecting people with essential services
- You’re an excellent communicator—organized, responsive, and solution-oriented
- You understand behavioral health and/or co-occurring substance use disorders
Ready to make a difference where it counts?
Apply today and help us connect, coordinate, and care—one person, one plan, one community at a time.
Responsibilities
- Provide multi-stage individual treatment in the community and group treatment in the office when necessary
- Develop individualized service plan (s)
- Help coordinate scheduling of other treatment services such as therapy, medication services and promoting interest and concern for outside medical appointments
- Meet billable productivity expectation set by the agency
- Complete documentation in accordance with agency policy
- Consult with community agencies and families
- Gather client medical records
- Contact the client’s family/significant others in case of emergencies
- Maintain communication with referral sources in timely manner and coordinate case management plans
- Document client progress and contacts in timely manner
- Participate in therapeutic and psycho-educational interventions
- Conduct home visits
- Work with client to ensure medication needs are met.
- Provide community linkage to appointments as needed
- Reach out and provide assistance when the client exhibits non-compliance or a poor response to interventions
- Participate in staff organizational meetings and treatment planning review meetings
- Participate as a treatment team member in updating progress
- Could be required to provide crisis intervention
- Abides by the company Always Behaviors each and every day as we serve our clients, colleagues, and community.
- All other duties as assigned and/or appropriate to the position.
Education and Licenses or required certifications: Bachelor’s degree or High School Diploma with 3 years case management experience required as allowed by regulatory body. Valid driver’s license and auto insurance. Must have the ability to maintain active insurance and driver’s license. CDCA or willingness to obtain CDCA upon hire.
Experience: Prefer clinical skills with experience in an inpatient or outpatient setting and knowledge and experience with electronic health records. Prefer prior experience documenting in an electronic health record.
Specialized knowledge, skills, or abilities: Must have a strong commitment to client rights. Must have skills and competence to establish supportive and trusting relationships with clients. Knowledge and skilled regarding clients with co-occurring disorders.
Salary : $18 - $22