Wakestream Talent Services Partner

The Opportunity

The Wakestream Talent Services Partner serves as an advisor and trusted partner to leaders and employees within RDV Staffing and Wakestream Family Services, a division of RDV Corporation. This role delivers strategic recruitment and consultative Talent Services that align with organizational goals, foster engagement, and support effectiveness across highly specialized and dynamic work environments.

Our Unique Benefits

At RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:

• Robust health insurance options with competitive employer contributions.
• 401k retirement plan with a generous employer match of up to 7.5%.
• Paid Time Off (PTO) starting at 22 days per year in addition to paid holidays.
• Flexibility through Remote Option Fridays (position dependent).
• Fun culinary experiences and connecting with co-workers at monthly catered lunches, free of charge to employees.
• Education and training reimbursement programs.
• Discounted memberships to MVP Sportsplex.

What You'll Do

• Acts as a primary point of contact for all Talent Services needs, providing guidance on employee relations, and supporting strategic Talent Services initiatives and projects.
• Provides exceptionally positive experiences to all current and potential employees, leaders, and constituencies through delivering value added services with a high-level of professionalism delivered with compassion and a healthy dose of a “human touch.”
• Consults, advises, and facilitates on a wide variety of employee issues; including selection, retention, recruitment, restructure, position/department alignment, job descriptions, disciplinary issues, individual and team development, etc.
• Pro-actively looks for, suggests, and acts on alternative, creative, and innovative ways to best accomplish superior talent and employee related outcomes.
• Exhibits foresight in recognizing potential workforce problems and/or needs and pro-actively develops solutions.
• Displays proficiency in assessing and articulating solution options along with associated potential consequences, outcomes, and/or risks to provide a “total picture” for recommendations and informed decision making.
• Facilitates talent selection, recruitment, onboarding, and engagement activities to ensure the organization is adding and retaining the best, most elite group of talented individuals who are also the right cultural fit.
• Provides guidance, counsel, and policy interpretation on a range of simple to moderately complex human resource issues.
• Acts as a consultant to identify and address root causes of human resource issues and implement effective solutions.
• Consults with managers and assists with discipline and performance expectations issues.
• Assists Talent Services Leadership with identifying, creating and facilitating training and development programs to meet the needs of the entire organization and/or to specific functional areas.
• Investigates employee complaints, recommends actions and partners with management to implement solutions.
• Facilitate and manage employee leave of absence requests and workers’ compensation claims, ensuring compliance with applicable laws and company policies while providing guidance and support throughout the process.
• Establishes and fosters an environment of open communication and problem resolution between all levels of positions within and outside of Talent Services.
• Successfully leads assigned Talent Services related projects.
• Assists with projects involving a higher degree of complexity and organizational impact.
• Actively supports team and organizational change initiatives.
• Reviews procedures and programs and recommends appropriate changes.
• Monitors compliance to employment laws and human resource policies and procedures; takes action to ensure compliance.
• Assists in the oversight of policy administration to include updating, maintaining and interpreting of such policies. Recommends other needed policies and procedures.
• Facilitates exit interviews, identifies concerns, appropriately communicates those concerns, and makes recommendations based upon identified problems to improve retention.
• Remains informed of developing human resource trends and legislation and of developing internal human resource needs.
• Serves as a professional role model and provides coaching, mentoring, and counsel to more junior Talent Services team members.
• Perform other duties as assigned.

What You'll Bring

• Bachelor’s degree in management, human resources, or similar discipline required.
• SPHR and/or SHRM-SCP preferred.
• A minimum of 3 years’ experience with progressively increased responsibilities in human resources.
• Ability to balance humility with professionalism to deliver assistance that leaves others feeling valued and supported
• Proven ability to make a positive impact on the overall culture and outcomes of an organization through providing value added HR partnerships, exceptional experiences, and best in class HR practices.
• Demonstrated excellent interpersonal, communication and presentation skills, both written and oral which transcends to diverse audiences at all levels of an organization.
• Successful track record of analyzing moderately complex problems and recommend appropriate and productive solutions.
• Proven successful collaboration skills to reach win-win solutions.
• Problem solving and conflict management skills with proven success in employee issue resolution.
• Must be highly motivated and solution oriented with a high degree of integrity, ethics, discretion, and dedication to the mission of the organization.
• Broad range of human resources and business experiences desired.
• Hands-on experience in navigating International human resource issues and complexities a plus.
• Must occasionally be able to work an irregular schedule, additional hours and travel as required.