Loan Servicing Specialist

Job Title Loan Servicing Specialist Job Description Looking for someone with strong critical thinking skills who is adaptable and results-driven. Our Shared Future: “Servicing covers a broad area of roles which provides potential for growth. In all positions you are challenged and encouraged to continuously expand your knowledge. All teams work well together which contributes to our overall success!” You and Your Job The Loan Servicing Specialist is part of the Rural Operations Servicing Team and supports back-office loan transactions for active loans in the Rural Business Direct Lending and Input Finance portfolios. This role focuses on key servicing functions such as funding, booking, loan maintenance, payments, and quality control, while leveraging established policies and systems including AFS, NLS, RaboAgConnect, nCino/Salesforce, and Filenet. The Loan Servicing Specialist ensures compliance with commercial policies and regulations, maintains strong relationships with internal partners and clients, and applies sound judgment to execute responsibilities effectively. Job Responsibilities Department responsibilities include the following. Team members will be assigned a subset of these tasks. Funding - the daily review and execution of New Loan Funding, Wire and Transfer transactions, Advances and activities associated with Booking New, Renewal and Modifications to the AFS System. Booking – the daily completion of new or modified loan data set-up in the core system. Loan Maintenance – the daily review and execution of updates and changes in the AFS system related to client information, loan data, payoffs, loan research, pricing and rates. Customer Connect – the daily support of inbound call volume and email from external or internal clients related to client account details, changes and request for cash management needs. Payments – the daily review, research and execution of ensuring timely and accurate posting of payments received through various client channels. Cash Management – the daily review and balancing of core systems and banking accounts to ensure cash-on-hand supports the needs of Rabo clients and validate the accounting of funds. Quality Control – the daily review of new and modified loans in the core system to validate accuracy of loan data within the core lending system to the signed loan documents. Your Promise to Us: To be considered for the Loan Servicing Specialist role, you must have: High School Diploma, College Degree or Some Work Experience. Desired: Associate’s Degree in Accounting, Finance, or Business Administration with 2-5 years of experience or Bachelor’s Degree with 0-2 years of experience. Ability to read, analyze, and interpret loan documents and loan system data fields and governmental regulations. Ability to write business correspondence. Ability to speak effectively before groups of customers or employees of the bank. Ability to calculate figures and amounts such as discounts, interest, amortizations and percentages. Ability to solve practical problems and deal with a variety of situations where only limited standards exist. Ability to interpret a variety of instructions furnished in written or oral form. Ability to read and interpret business reporting. Legally authorized to work in the United States on a full-time basis. Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position. Our Commitment to you – cultivating your way beyond pay: Rabobank welcomes employees and applicants from all backgrounds and is committed to fostering an inclusive environment that leverages the diverse strengths of our workforce. This enables us to exceed the expectations of our clients and customers while ensuring a healthy and safe environment for our staff. We believe your well-being extends far beyond just a paycheck and should encompass your health, happiness, and satisfaction. To meet these needs, Rabobank offers a flexible hybrid working model and continually evaluates and enhances our benefit offerings to ensure they are comprehensive, competitive, and provide you with the options and flexibility you need. Our employee benefits are focused on four main components: Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs. Financial Well-Being provides for your Retirement Savings Security. We love seeing your retirement plan balance grow just as much as you do! That’s why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions. Emotional Well-Being ensures your Work Life balance. We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.) Workforce Well-Being supports a hybrid working model that offers the flexibility to split your time between home and the office—typically 2 days remote and the remaining days onsite—promoting both productivity and personal well-being. Our Organization: Rabobank Group is a global financial services leader providing wholesale and retail banking, leasing, and real estate services in more than 37 countries worldwide. Founded over a century ago, Rabobank today is one of the world’s largest banks with over $678 billion in assets. In North America, Rabobank is a premier corporate and investment bank to the food, agribusiness, commodities and energy industries in the United States, Mexico, and Canada. Rabo AgriFinance, a subsidiary of Rabobank, is a leading financial services provider for farmers, ranchers and agribusinesses in the United States and Canada. Together, we provide sector expertise, strategic counsel and tailored financial solutions to clients across the entire value chain. Visit www.RabobankNA.com Salary Expectations: Target Hiring Range: $26.00 - $31.00/hour This position is subject to the terms of [RAF/Rabobank/RDS]’s compensation plans and policies. It is anticipated that the position will pay within the target hiring range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, all full-time regular positions include all other benefits provided to [RAF/Rabobank/RDS] employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses and all other benefits that are all governed by and subject to ERISA plan documents and eligibility. Rabo provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabo also prohibits harassment of any individuals on any of the bases listed above. At Rabobank, we strive to grow a better world together. In order to achieve that, we have to have the right people in the right jobs. Are you ready to join our team? This job posting has no fixed application deadline. We will accept resumes until a qualified applicant pool is identified. #LI-Hybrid Rabobank is a cooperative bank with a mission. Together with our stakeholders, we have been dedicated to creating a future-proof society and tackling major societal challenges for 125 years. In the Netherlands, we serve retail and corporate customers; globally we focus on the Food & Agriculture sector. Our starting point is: together we can achieve more than we could alone. For big or small challenges, in every area people join forces in search of solutions. Rabobank has been doing this for 125 years. And we will continue to grow a better world together.

Salary : $26 - $31