What are the responsibilities and job description for the Direct of Quality (DIREC006289) position at RBC?
Position Summary
The Director of Quality is a strategic, forward-thinking leader responsible for shaping and executing the organization’s long-term quality vision. This role oversees all quality functions across the business and drives a proactive, prevention-focused culture rooted in “quality at the source.” The Director will develop and evolve the Quality Management System, implement best-practice processes, and lead enterprise-wide initiatives that enhance product quality, reduce cost of quality, and strengthen operational performance. With a strong ability to anticipate future challenges and identify opportunities, this leader partners closely with manufacturing, engineering, and supply chain to implement sustainable improvements, champion cross-functional collaboration, and ensure full compliance with industry standards. The Director of Quality also plays a critical role in mentoring teams, building organizational capability, and fostering a culture of excellence, accountability, and continuous improvement.
Essential Functions of the Job:
- Create and implement a best-practice quality vision, strategy, policies, processes, and procedures that strengthen business performance and support a forward-looking, long-term quality roadmap.
- Lead and manage the quality function from new product conception through warranty analysis, ensuring a proactive culture rooted in quality at the source so that issues are prevented rather than detected downstream.
- Establish and continuously improve a Supplier Quality function aimed at installing quality at the source, improving supplier quality to achieve <500 PPM for all suppliers, with COPQ <1.0% and improving, significantly reducing the need for receiving inspection.
- Evaluate challenges facing the business, anticipate future risks, and take strategic action to mitigate them while identifying opportunities for improvement.
- Assist in continuous improvement activities across the business, ensuring problems are prevented at the source and customer requirements are consistently met.
- Partner with manufacturing, engineering, and operations to prevent non-conformances, customer complaints, concessions, and rework by driving corrective and preventive actions that reinforce quality at the source.
- Report on Quality activities regularly to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
- Lead and evolve the Quality Management System (QMS), ensuring full compliance with industry standards and regulatory requirements.
- Drive enterprise-wide improvement through Lean, Six Sigma, and TPM practices—reducing waste, increasing efficiency, and enhancing product quality.
- Champion cross-functional collaboration to solve complex challenges and implement sustainable process improvements.
- Develop and track KPIs that measure quality performance and operational success.
- Mentor and empower teams, building internal capability through training and coaching in quality and continuous improvement tools.
- Partner with manufacturing, engineering, and supply chain to proactively address quality issues and implement preventive strategies.
- Foster a culture of excellence, accountability, and innovation throughout the organization.
Education and Experience:
- BS in engineering or related industrial, scientific, or business fields required
- 10 years of related experience required with at least three years as a quality manager or similar role highly preferred
- ASQ quality certification preferred
- Green or black belt certification preferred
- Demonstrated strong analytical and strategic skills
- Demonstrated strong interpersonal and communication skills
- Strong Strategic Planning, Organizing, and Project Management skills
- Proven success leading large-scale quality and CI initiatives
- Deep understanding of ISO standards and regulatory compliance in manufacturing environments
- Strong leadership, communication, and change management skills
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components, and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing, and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.
In 2015, RBC acquired Sargent Aerospace and Defense.
Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines, and land-based vehicles.
At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.
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Company Benefits Include:
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Dedication to our core values. Our must haves…
- Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible, and accountable for decisions and actions.
- Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes, and supports the accomplishments, talents, and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect.
- Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities is responsive with strong customer service skills, product, and job knowledge to provide excellent customer satisfaction.
- Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas, and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others, and has strong communication skills (both oral & written) to keep all stakeholders informed.
- Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing, and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
- Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate, and never satisfied with the status quo. Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas.
EEO/AA/F/M/VET/DISABLED
Salary : $6