What are the responsibilities and job description for the Warranty / Shop Dispatcher (Grosse Pointe) position at Ray Laethem Motor Village?
Creative Service Professionals wanted for challenging positions
We are striving to finding a better way to administer the process for servicing vehicles. The goal is to increase the quality of every customers' service experience, warranty or customer-paid.
To help us achieve that goal we are looking for service department professionals who share our vision that satisfying the customer is job #1. This position is being created for our GM (Buick-GMC) dealership.
Specific leadership qualities are required: Integrity, total commitment, result-focus, listens to understand and pride in themselves and the mission.
Experience in service department procedures is important…familiarity with GM Global Warranty is preferred.
This is a great opportunity to become part of a enthusiastic team that is dedicated to excellence.
Opportunities for advancement will continue to grow as the organization grows.
Requirements:
- Knowledge of Dealership DMS systems
- Proficient in Microsoft Excel
- Demonstrated excellence in satisfying the customer
- Excellent communication skills