What are the responsibilities and job description for the Store Manager position at RAW Wheels & Tires?
Company Description RAW Wheels & Tires (Rent A Wheel/Rent A Tire), founded in 1996, has grown from a single California store into one of the nation’s largest rent-to-own custom wheel and tire retailers, with 100 locations and a fast-growing eCommerce presence. The company is also one of the largest independently owned tire dealers in the U.S., serving a broad range of customers and vehicles. RAW is expanding into full-service “wheel-well” automotive care, offering brakes, suspension, alignments, lifts, and leveling as part of an integrated platform. This strategy creates substantial growth opportunities across current markets and new locations. With flexible payment options and a focus on operational excellence, RAW aims to be the national leader in automotive aftermarket wheel-well services.
Role Description The Store Manager role is a full-time, on-site position based in Daytona Beach, FL. The Store Manager oversees daily store operations, including managing staff schedules, supervising sales activities, and ensuring the store is clean, organized, and properly merchandised. This role is responsible for driving revenue, meeting performance goals, and maintaining high levels of customer satisfaction through effective service and product expertise. The Store Manager monitors inventory, implements retail loss prevention measures, and ensures adherence to company policies and procedures. The position also involves coaching and developing team members, handling escalated customer concerns, and collaborating with regional leadership to execute promotional and operational initiatives.
Qualifications
Role Description The Store Manager role is a full-time, on-site position based in Daytona Beach, FL. The Store Manager oversees daily store operations, including managing staff schedules, supervising sales activities, and ensuring the store is clean, organized, and properly merchandised. This role is responsible for driving revenue, meeting performance goals, and maintaining high levels of customer satisfaction through effective service and product expertise. The Store Manager monitors inventory, implements retail loss prevention measures, and ensures adherence to company policies and procedures. The position also involves coaching and developing team members, handling escalated customer concerns, and collaborating with regional leadership to execute promotional and operational initiatives.
Qualifications
- Strong customer-focused skills, including Customer Service and Customer Satisfaction.
- Effective Communication skills for interacting with customers, team members, and leadership.
- Proven experience in Store Management, preferably in retail or automotive-related environments.
- Knowledge of Retail Loss Prevention practices to safeguard inventory and assets.
- Ability to lead and develop a team, with solid organizational and time-management skills.
- Comfort working with sales targets, basic financial metrics, and point-of-sale systems.
- High school diploma or equivalent required; additional education or certifications in business, retail, or automotive fields are a plus.
- Experience or interest in wheels, tires, and automotive services is beneficial.