What are the responsibilities and job description for the 3PL and CIP Manager – North America position at Ravensburger North America, Inc.?
We at Ravensburger are both a truly global company and a family. As a bunch full of different characters and personalities with heart and a passion for achieving our goals together, we offer a great range of entertainment for children and families. What drives us forward? A shared sense of purpose. Together we are working on creating something meaningful - pure fulfillment for your career!
This is what we need you for
The 3PL and CIP Manager is responsible for managing the company’s outsourced logistics network and driving continuous improvement across U.S. operational processes. The role ensures effective performance of third-party logistics providers while leading initiatives to improve service levels, cost efficiency, and operational processes across transportation, fulfillment, and the order-to-cash cycle.
Functional & Managerial Responsibilities
Competency Levels
Logistics & Supply Chain Expertise: Advanced – Deep understanding of 3PL, transportation, and O2C processes.
Leadership & People Management: Advanced – Proven ability to lead teams and drive accountability.
Operational Excellence / CI: Advanced – Demonstrated success leading Lean/CIP initiatives.
Financial Acumen: Intermediate to Advanced – Budgeting, cost control, and ROI focus.
Stakeholder Management: Advanced – Strong cross-functional and global collaboration skills.
Change Management: Advanced – Experience leading organizational and process change.
Qualifications
Employee Purchase Program
Get awesome discounts on various products. Sweet deals just for you!
Flexible working hours
With our flexible working time models, you can easily manage your job and your private life. Depending on your role, you can also work remotely for up to 40% of your hours, if your position allows it.
Helping Hand
Need support? Our Employee Assistance Program (EAP) offers confidential help for you and your family, from stress management to legal advice. Experts and resources are at your service!
Hybrid Work
Work-life balance is key. Our flexible hybrid work schedule makes it easy to blend work and life seamlessly.
Parental Leave
New parents get 8 weeks paid leave for moms and 4 weeks for dads. Birth, adoption, or placement of a child. Time to bond!
Personal Insurances
Customize your coverage with home, car, pet, travel, legal, jewelry, and identity theft insurance. All-around protection!
Save big on taxes!
With Flexible Spending Accounts (FSA), you can allocate part of your paycheck for medical or dependent care expenses. Enjoy more cash in your pocket and smart savings!
Secure your future
You can defer up to an annual maximum based on current year IRS regulations. If you're 50 or older, you can make a “catch-up” contribution based on allowable IRS regulations.
Join us and enjoy peace of mind with our comprehensive coverage tailored just for you! You get a top-notch health package with UnitedHealthcare. Medical, dental, vision, and prescriptions are all covered. Plus, 100% in-network preventive care.
Your Days Off
Enjoy up to 25 days of PTO per year. Use them for vacation, sick days, or personal time. Take a break, you deserve it! Plus, enjoy 12 paid holidays each year, aligned with US or Canadian federal holidays.
This is what we need you for
The 3PL and CIP Manager is responsible for managing the company’s outsourced logistics network and driving continuous improvement across U.S. operational processes. The role ensures effective performance of third-party logistics providers while leading initiatives to improve service levels, cost efficiency, and operational processes across transportation, fulfillment, and the order-to-cash cycle.
Functional & Managerial Responsibilities
- Lead integration of North American Logistics into Global Logistics (organization, processes, systems).
- Manage 3PL providers including transitions, budgets, VAS, customer compliance, and chargebacks.
- Drive and track Continuous Improvement Processes (CIP) within 3PL and Order-to-Cash to reduce distribution costs.
- Benchmark 3PL performance using KPIs, process transparency, and value-stream mapping.
- Oversee transportation optimization initiatives.
- Develop and maintain local daily management processes.
- Lead chargeback prevention and resolution activities.
- Drive RNA operational excellence projects and cross-functional initiatives.
- Lead and support logistics and supply chain projects as needed.
- Logistics Cost as % of Sales
- On-Time In-Full (OTIF) Delivery Performance
- 3PL SLA Compliance Rate
- Transportation Cost per Shipment
- Chargeback Rate and Value
- Continuous Improvement Savings Achieved
- Inventory Accuracy / Order Accuracy
- Project Delivery Timeliness
Competency Levels
Logistics & Supply Chain Expertise: Advanced – Deep understanding of 3PL, transportation, and O2C processes.
Leadership & People Management: Advanced – Proven ability to lead teams and drive accountability.
Operational Excellence / CI: Advanced – Demonstrated success leading Lean/CIP initiatives.
Financial Acumen: Intermediate to Advanced – Budgeting, cost control, and ROI focus.
Stakeholder Management: Advanced – Strong cross-functional and global collaboration skills.
Change Management: Advanced – Experience leading organizational and process change.
Qualifications
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field (Master’s preferred).
- 7 years of experience in logistics or supply chain management.
- Strong 3PL management and transportation optimization experience.
- Willingness to travel up to 50%.
Employee Purchase Program
Get awesome discounts on various products. Sweet deals just for you!
Flexible working hours
With our flexible working time models, you can easily manage your job and your private life. Depending on your role, you can also work remotely for up to 40% of your hours, if your position allows it.
Helping Hand
Need support? Our Employee Assistance Program (EAP) offers confidential help for you and your family, from stress management to legal advice. Experts and resources are at your service!
Hybrid Work
Work-life balance is key. Our flexible hybrid work schedule makes it easy to blend work and life seamlessly.
Parental Leave
New parents get 8 weeks paid leave for moms and 4 weeks for dads. Birth, adoption, or placement of a child. Time to bond!
Personal Insurances
Customize your coverage with home, car, pet, travel, legal, jewelry, and identity theft insurance. All-around protection!
Save big on taxes!
With Flexible Spending Accounts (FSA), you can allocate part of your paycheck for medical or dependent care expenses. Enjoy more cash in your pocket and smart savings!
Secure your future
You can defer up to an annual maximum based on current year IRS regulations. If you're 50 or older, you can make a “catch-up” contribution based on allowable IRS regulations.
- Safe Harbor: Get a 100% match on the first 4% of your elective deferral per payroll period with True-up.
- Immediate Vesting: Enjoy 100% immediate vesting from day one.
Join us and enjoy peace of mind with our comprehensive coverage tailored just for you! You get a top-notch health package with UnitedHealthcare. Medical, dental, vision, and prescriptions are all covered. Plus, 100% in-network preventive care.
Your Days Off
Enjoy up to 25 days of PTO per year. Use them for vacation, sick days, or personal time. Take a break, you deserve it! Plus, enjoy 12 paid holidays each year, aligned with US or Canadian federal holidays.