Hospitality & Events Manager

Hospitality & Events Manager Job Description

About Ravenna Country Club

Ravenna Country Club is a family-owned Platinum Club of America recognized among Colorado’s most prestigious private clubs. Nestled against the red-rock Hogback in Littleton, Ravenna offers premier golf, world-class amenities, and an unwavering commitment to excellence and “unreasonable hospitality.” Every Member experience is guided by a culture of warmth, professionalism, and service that defines our mission to provide a premier private club environment for our Members, their families, and their guests.

Reports To: CEO

Qualifications and Requirements:

•            Must dress professionally and maintain a well-groomed appearance.

•            Must have a friendly outgoing personality and be extremely organized and motivated.

•            Demonstrate leadership and decision-making skills

•            Demonstrate strong listening, written and oral communication skills

•            The ability to work within a team environment

•            Knowledge of Microsoft Office applications.

Position Description: Promote the club’s dining facilities for private events, business and social meetings and other member-related activities. Develop contracts for and oversee all administrative and operational aspects of preparing serving events. Work with F&B and Culinary departments to ensure that the guests’ expectations are exceeded.

Essential Responsibilities:

·      Promotes, advertises and markets the club’s social events facilities and capabilities to all members

·      Assists member clients in arranging events, luncheons, meetings, weddings and other social events.

·      Prepares and monitors budgets for the department.

·      Attends staff meeting and coordinates efforts to schedule work activities.

·      Provides tours of the event facilities

·      Works with the Executive Chef to determine selling prices, menus and other details.

·      Oversees the development of contracts for events.

·      Suggests and helps members plan menus in conjunction with the Executive Chef.

·      Transmits necessary information to and coordinates event planning with production, serving and housekeeping staff.

·      Arranges menu production and printing, procurement of decorations, entertainment, audio-visual and other special requests.

·      Inspect finished arrangements.

·      Handles complaints.

·      Maintains past and potential client files.

·      Helps develop Events budgets and reviews financial reports.

·      Arranges for payment from clients.

·      Critiques events to determine future needs and to implement necessary changes for increased quality and quantity.

·      Tracks new products and trends in food service and events applicable to the club.

·      Completes other special projects and assignments as directed by the CEO.

·      Represents the club in area professional events including local, state or national events with approval of the CEO.

Compensation/Benefits:

·      Full-time, salaried position

·      Salary range (DOE) plus commissions and performance bonus up to 10% of annual salary.

·      Paid Time Off (PTO) and sick time

·      Health, dental, vision insurance offered after 60 days of employment.

·      Healthcare spending or reimbursement accounts such as HSAs of FSA’s

·      Matching 401(k) plan

·      FREE employee meals

·      FREE golf & fitness opportunities

·      Retail discounts

·      The company provides all employees Paid Sick Leave, which is accrued on hours worked.