What are the responsibilities and job description for the Dispatcher position at RATP DEV USA, LLC?
- Communicates information to drivers concerning in-service mechanical failures, accidents, passenger problems, and all other schedule interruptions; also responsible for developing and communicating alternate routes in case of road construction or other roadblocks.
- Completes all required daily reports including incident/occurrence reports.
- Coordinates and verifies daily assignment of operators for regular shift replacement or re-assignment, ensuring each run has a driver assigned and the run pulls out on time.
- Communicates changes in trips, no shows and cancellations.
- Reviews the previous days’ completed manifests and enters the information.
- Receives and schedules trip reservations from eligible clients for either paratransit or rural services.