Demo

Operations Supervisor

RATP DEV USA, LLC
Washington, DC Full Time
POSTED ON 9/13/2026
AVAILABLE BEFORE 11/12/2026

Are you a seasoned professional with a passion for safety and a track record of excellence in transit operations? Do you thrive in a dynamic environment and possess leadership qualities that inspire your team to excel? If so, we have an exciting opportunity for you.

What you will do:

The Streetcar Operations Control Center (SCC) Supervisor plays a pivotal role in supervising DC Streetcar operations and train movements along the H Street and Benning Road corridor. Using communications equipment, our SCC team ensures the smooth flow of streetcar services 24/7. We are looking for a dedicated SCC Supervisor who shares our commitment to safety and efficiency.

 

How you will make an impact:

  • Safety First: Safety is at the core of what we do. As SCC Supervisor, you will champion safety principles and ensure they are upheld throughout our operations.
  • Leadership: Take the reins of day-to-day operations, coordinating the activities of our operations and maintenance personnel. Your leadership will guide the team toward success.
  • Union Experience: Your experience in a union environment will be valuable as you navigate collective bargaining agreements and ensure a harmonious work environment.
  • Performance Evaluation: Evaluate the work of operators, providing guidance and discipline when necessary to maintain high standards.
  • Administrative Duties: Handle administrative tasks such as employee attendance, reports, procedures, and electronic records to keep operations running smoothly.

How you will grab our attention:

  • High School Diploma required. Associates/Vocational Training or equivalent experience preferred.
  • Minimum 5 years in Transit or similar operations.
  • Demonstrated supervisory or lead experience in a comparable transit or transportation industry, overseeing related personnel.
  • Technical Proficiency: Expertise with Microsoft Office Suite is a must, along with excellent oral and written communication skills.
  • Self-Motivated: We're looking for someone with initiative, who can motivate the team to deliver safe and efficient public transit services.
  • Knowledgeable: Quickly acquire comprehensive knowledge of DC Streetcar’s policies and procedures.
  • Multi-Tasker: Juggle multiple tasks, ensuring continuity of operations and service delivery even during disruptions and emergencies.
  • Adaptability: Rapidly acquire proficiency in various rail transit software applications, including Kronos, Swiftly, Trapeze Enterprise Asset Management (EAM), and Supervisory Control and Data Acquisition (SCADA).
  • Effective Communicator: Utilize radio communications equipment with professionalism and maintain composure and etiquette.
  • Ability to pass a drug screening, DOT physical examination and background check.

Key Competences:

  • Critical: Accountability, Decision Making, Trust & Credibility, Communications.
  • Very Important: Customer & Community Service, Expertise & Technical Knowledge, Safety, Approachability.
  • Important: Build Talent, Visionary, Results Driven.

Physical Demands and Working Environment:

  • Environment: Office and field work, exposure to noise, weather conditions, and moving vehicles.
  • Work Hours: Irregular work hours, including nights, holidays, and weekends, are required.
  • Physical: Ability to walk, stand, sit, stoop, bend, kneel, and operate equipment.

What RATP Dev provides:

  • Robust Medical coverage, as well as Dental & company paid Vision benefits
  • 401k with up to 5% match
  • FSA Plan
  • Company paid Life and AD&D
  • Company paid STD & LTD
  • Paid Vacation, Sick and Holidays
  • Tuition Assistance Program 
  • And more...

Join our team and ensure the smooth operation of DC Streetcar! Apply now.

We are an Equal Opportunity Employer and Welcome Diversity to our Teams.

 

RATP Dev USA - Your future our destination

 

Salary.com Estimation for Operations Supervisor in Washington, DC
$72,787 to $93,116
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