What are the responsibilities and job description for the Receptionist/Front Desk in Eye Care position at Ratio Accounting, Inc.?
Overview
We are seeking a dedicated and detail-oriented Front Desk coordinator to join our eye care team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role requires proficiency in various medical and administrative systems, as well as strong communication skills to ensure a positive experience for all patients.
Responsibilities
- Greet patients and visitors warmly, ensuring a welcoming atmosphere at the front desk.
- Manage patient scheduling, including appointments and follow-ups, utilizing EHR systems.
- Conduct eye care insurance verification and collect payments while adhering to HIPAA regulations.
- Maintain accurate medical records and documentation review.
- Provide clerical support including filing, typing, and managing multi-line phone systems with excellent phone etiquette.
- Handle patient inquiries effectively while maintaining confidentiality and professionalism in all interactions.
- Utilize Microsoft Office for various administrative tasks and maintain an organized front desk area.
Experience
- Previous experience in a medical or eye care office or clinic setting is preferred, including roles such as Medical Receptionist or Front Desk Agent.
- Familiarity with EHR systems is essential.
- Strong computer skills are required along with the ability to navigate various software applications efficiently.
- Bilingual candidates are encouraged to apply to enhance patient communication.
- Experience in customer service roles will be beneficial in providing exceptional patient service. We invite qualified candidates who are passionate about healthcare administration to apply for this rewarding opportunity as a Front Desk Coordinator.
Job Type: Full-time
Pay: $17.20 - $20.20 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you worked in an eye care setting in the past three years?
Ability to Commute:
- Crystal City, VA 22202 (Required)
Work Location: In person
Salary : $17 - $20