What are the responsibilities and job description for the Technical Business Analyst position at Ranger Technical Resources?
Business Analyst
Position Summary:
Our partner, a growing, multi-site organization, is investing in the modernization of its technology operations, project delivery processes, and PMO capabilities to support continued growth. As technology initiatives become increasingly complex, they are adding a Business Analyst to improve communication, documentation, and stakeholder alignment across business and technology teams.
This role will serve as a key partner to technology leadership and project management, helping translate business needs into actionable requirements while creating structure across a diverse portfolio of initiatives. Projects may include SaaS implementations, infrastructure upgrades, operational improvements, and software development efforts.
This opportunity is ideal for a Business Analyst who enjoys facilitating conversations, gathering requirements, documenting processes, and helping teams move projects forward in environments where priorities evolve and individuals wear multiple hats.
Experience and Education:
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field
- 5 years supporting Business Analysis initiatives within Internal IT organizations
- Experience gathering requirements and facilitating communication between business stakeholders and technical teams
- Background supporting infrastructure, SaaS, operational technology, or software development initiatives
- Experience working within project delivery, PMO, or technology transformation environments
- Proven ability to manage multiple priorities and support projects across diverse business functions
- Experience working in mid-sized or lean organizations where adaptability and cross-functional collaboration are essential
Skills and Strengths:
- Requirements Gathering
- Stakeholder Management
- Process Improvement
- Process Documentation
- Business Process Mapping
- Requirements Documentation
- Cross Functional Communication
- Meeting Facilitation
- Project Coordination
- Workflow Analysis
- PMO Support
- Requirements Management
- SaaS Implementations
- Infrastructure Projects
- Operational Improvement
- Software Development Lifecycle
- Workshop Facilitation
- Workflow Documentation
- Ambiguity Resolution
- Operational Analysis
Primary Job Responsibilities:
- Gather, analyze, and document business requirements across technology initiatives
- Facilitate communication between business stakeholders, project teams, and technical resources
- Translate business needs into clear requirements, workflows, and actionable project deliverables
- Create and maintain process documentation, workflow diagrams, and supporting project artifacts
- Partner with project managers to support planning, coordination, and delivery activities
- Coordinate stakeholder communication across multiple departments and business functions
- Support SaaS implementation, infrastructure, operational, and software development initiatives
- Identify gaps, risks, dependencies, and areas requiring clarification throughout project lifecycles
- Organize and maintain requirements repositories, project documentation, and supporting materials
- Facilitate stakeholder workshops, requirements sessions, and project meetings
- Support process improvement efforts across technology and business operations
- Track requirements and ensure alignment between business objectives and project outcomes
- Help establish consistency, structure, and operational maturity within a growing PMO environment
- Contribute to organizational initiatives focused on improving project delivery and cross-functional collaboration