What are the responsibilities and job description for the Auto Call Center Representative position at Randy Wise Automotive Team?
Are you someone who enjoys connecting with people and making their day a little easier? Randy Wise Automotive Team is looking for a welcoming and dedicated Auto Call Center Representative to join our team right here in Flint, Michigan. We're not just about selling cars; we're about building relationships and providing an outstanding experience from the very first contact. As a crucial part of our team, you'll be the voice that greets many of our potential customers, guiding them with helpful information and setting the stage for their journey with us. Youll play a key role in ensuring every interaction is positive, informative, and sets our customers on the path to finding their perfect vehicle or getting the service they need. If you're eager to be part of a supportive team that values great customer care and offers a stable, engaging work environment, we can't wait to meet you!BenefitsAnnual Base Salary Based on ExperienceHealth InsuranceDental InsuranceVision InsuranceLife InsuranceDisability InsuranceCareer Growth OpportunitiesRetirement PlanResponsibilitiesRespond to incoming customer inquiries via phone and email in a friendly and professional manner.Provide information about vehicles, dealership services, and current promotions.Schedule appointments for test drives and vehicle services.Enter customer data and interaction details accurately into the CRM system.Follow up with customers to ensure satisfaction and identify further needs.Collaborate with sales and service teams to resolve customer issues.RequirementsHigh school diploma or equivalent required.Previous customer service or call center experience is a plus.Strong verbal and written communication skills.Basic computer proficiency, including familiarity with CRM systems.A positive attitude and a genuine desire to help people.Ability to work independently and manage time effectively.
Salary : $40,000 - $60,000